QUOTE(putra23 @ Sep 30 2021, 04:26 PM)
I top up using SCB card yesterday. Got confirmation SMS from SCB regarding successful transaction. However, balance not reflected in BigPay. Talked to SCB CS, apparently BigPay reversed the transaction.
So for your case, possibly BigPay will reverse the transaction. You checked online? Transacted showing unposted?
So at the end, u didnt contact Bigpay, just scb?
i also hope it will reversed back.
but i see is this
29 SEP 28 SEP BIGPAY-EC KUALA LUMPUR MY 1,000.00 DR
Even my Outstanding Balance have been add that 1k
Now like my 1k go nowhere .....
102 chatting wait.... haizzz
"just receIved EMAIL REPLY
Hi there,
I'm Anis, from BigPay.
We have received your email. We want to let you know that our dedicated team is working on it and we will get back to you as soon as possible.
You may also reach out to us via the in-app chat support or you can even call us directly at 1-300-13-3388 for further assistance.
Thank you & Stay Safe.
Regards
Anis

SEM LIKE AUTO REPLY
This post has been edited by Wolgie: Sep 30 2021, 04:36 PM