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Prepaid Cards BigPay - Prepaid MasterCard (with Mobile Apps) V2, CashBack, BigPoint & Remittance

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eddievh
post Oct 2 2020, 09:18 PM

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QUOTE(acejlsh @ Oct 2 2020, 09:04 PM)
If request bank transfer to harimau now, when will the fund be received since tomorrow is weekend?
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Either tomorrow or Monday.
eddievh
post Jan 31 2021, 10:59 PM

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QUOTE(Matchy @ Jan 31 2021, 10:08 PM)
Just now when I try to make payment at shopee, it failed. But it shown as "pending" inside bigpay app. Do I need to contact shopee or bigpay? Will it reverse on it own?
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Chat with bp cs ask them don't release this fail transaction.
eddievh
post Mar 6 2021, 08:56 PM

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QUOTE(xnazx @ Mar 6 2021, 06:29 PM)
Hii gais,

I was recently charged CNY2k plus from this merchant website jiesdahuanxi.

I do not recognise the transaction nor authorized it.

My mistake, i did not freeze the card and didn’t withdraw the funds.

I have contacted Bigpay and raised a dispute.

Anybody had any similar situations? What is the success rate of getting back our money? How long is the timeline?

Thanks all. A huge lesson to me. Always always freeze your card or withdraw the funds in bp.

user posted image
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Did you receive otp for above transaction?
eddievh
post May 25 2021, 04:16 PM

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QUOTE(Darrowshire @ May 25 2021, 03:53 PM)
I have question which someone probably has asked before...

I know cardholder name is not printed on the card and also the Bigpay statement doesn't show the card number.
This is giving me a problem when trying to verify bankcard to a forex broker platform.

They want me to upload a pic of my card which requires me to show the name, last 4 digit and signature (hide the first 12 numbers and CVV)
So I asked them what to do if my card doesn't show my name?
They said upload a statement that show both my name and the card number. Then again, this time Bigpay statement doesnt show my card number.
Why cant the name and card number be at the same time  :confused:

Anyone encountered similar problem before? Or is there a workaround?
Thanks in advance  thumbup.gif
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How about using transaction slip when using pin. Use pin normally card owner name will come out.
eddievh
post Apr 15 2022, 12:54 PM

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Is it normal all my bigpay transactions more than 6 days still no change to settle? Previous old card MC very fast change to settle,new card visa very long time still haven't change to settle.
eddievh
post Apr 15 2022, 12:58 PM

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QUOTE(coolguy_0925 @ Apr 15 2022, 12:56 PM)
Online or offline?

If online you complain now also they brush you off saying after 10 days only you come tok to us sweat.gif
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Paywave at family mart, 7 eleven, petron island pump, consider online or offline? Not sure
eddievh
post Apr 15 2022, 01:10 PM

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QUOTE(coolguy_0925 @ Apr 15 2022, 01:02 PM)
Offline

I think after 7 days only they layan for offline IINM
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Oic, thanks. Regret use bp at pump,hold my 200 for so many days.
eddievh
post Apr 15 2022, 01:21 PM

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QUOTE(coolguy_0925 @ Apr 15 2022, 01:16 PM)
Petron island can preset value using the screen

This way then your won't be held RM200 balance
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Yes I know, that day though 1 or 2 days no hal, sekali 6 days still not yet settle. Lol
eddievh
post May 25 2022, 10:52 PM

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I got quite a few 7 eleven transactions amounted total rm80 ++ already released back. Wanna know will later they reimburse back if they found out?
eddievh
post Apr 28 2023, 12:37 PM

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SKMM rules about blocking sms with url after 2nd of May. Does this rules affect big pay login sms?
eddievh
post May 19 2024, 05:07 PM

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Hi, recently i mnp port in digi my big pay registered number, now can't receive otp, do i need to contact bp cs or after few days it will automatically ok ?

Not urgent wanna use my virtual card but still need otp once a while

This post has been edited by eddievh: May 19 2024, 05:08 PM
eddievh
post May 19 2024, 10:11 PM

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Ok la not urgent, i will wait la for few more days.

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