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 Mazda CX5 Gen 2 Owners Club V2, Kodo: Soul of Motion

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CX-5 P
post Aug 22 2021, 07:29 PM

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QUOTE(hihihehe @ Aug 22 2021, 03:43 PM)

i would prefer 2.2d instead of 2.5

but 2.5t still the best
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https://pictr.com/images/2021/08/22/BUX8ix.jpg
CX-5 P
post Oct 1 2021, 10:10 AM

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QUOTE(bkokyew @ Sep 30 2021, 08:02 PM)
Can i know the experience of all the owner here.
How is the reliability of this car? Any problem so far?
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Infotainment ghost touch
Suspension clunking when speed bump
Car idle vibration. Engine mount
Side mirror folding malfunction
Wiper sensor not accurate
Walk away door close sensor not accurate

CX-5 P
post Oct 1 2021, 12:54 PM

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QUOTE(Brotherjoe @ Oct 1 2021, 12:33 PM)
Fuel pump.. But recently on recalled parts.
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Yes. Still more just don’t want to list everything. 8 months old car with all this. Mazda Boleh ! This is my last and only Mazda. 🤦‍♂️
CX-5 P
post Oct 1 2021, 04:23 PM

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QUOTE(Axell @ Oct 1 2021, 03:17 PM)
So far issues with my car:
1. Significant scratches on instrument cluster cover - My claim was rejected by Mazda, SA replaced it for me - Fixed
2. Air conditioner on front passenger side blow hot air when set to 25c, referred to Mazda Japan then SC changed the air conditioner controller, still the same. Compared with new car, is the same then SC concluded that it is normal - Fixed
3. Car jerking when slowly drive through a bump at 10~20kmph. SC relearn the auto transmission, so far there is no issue until today - Fixed
4. Clunking noise at the front, both front bush has been replaced - Fixed
5. Rattling noise:
- Front dashboard (fixed but still there is minor noise)
- Instrument cluster cover (I think because they replaced it before this it was fixed recently)
- Driver side (ongoing but I might found the root cause)
- Left rear passenger side (ongoing can't find the root cause yet)
6. Left front damper knocking noise, to change with a new damper - In progress

About some of the abnormal noise, complained to SC and then they said it was fixed but actually not, so have to visit them frequently to investigate and remediate yawn.gif
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Too many quality problem on Mazda. Car after 3 years understanding. But not even 1 year? Mazda will running same route of Jaguar. Good Luck with the purchase🤞🏿

CX-5 P
post Oct 2 2021, 08:20 AM

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QUOTE(bkokyew @ Oct 1 2021, 10:16 PM)
actually, for me some sound or noises are due to built issue. This is unavoidable and acceptable.

But what is not acceptable is alot major parts will spoil very fast. and need always bring the car go and repair and repair.
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I just enough said about this Mazda. Please do google mazda forum online in all continents then you will know. Oh……also please join Facebook Cx-5 groups.
CX-5 P
post Oct 2 2021, 03:12 PM

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QUOTE(bkokyew @ Oct 2 2021, 10:24 AM)
hahah CX5. Then what car is good?
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I’m selling the car for 140k now 2020 2.5L . Very regretted. You want to take my car? I give you 134k if cash.
CX-5 P
post Oct 2 2021, 03:15 PM

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QUOTE(bkokyew @ Oct 2 2021, 10:24 AM)
hahah CX5. Then what car is good?
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I taken new Harrier.
CX-5 P
post Oct 4 2021, 03:34 PM

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QUOTE(Jedi @ Oct 4 2021, 02:02 AM)
Ur like one of those asshole paultan commenter

Bashing everything you can about Mazda, using a troll username

Then promote toyota.

Fark off cx5 thread la toyota SA.
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I’m not Toyota SA. The CX-5 owner will know what the problem I listed here. I strongly believe most Cx-5 owners will never get another Mazda car again in future by this qualities. Good luck 👍
CX-5 P
post Oct 5 2021, 01:04 PM

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QUOTE(cloudwin @ Oct 5 2021, 08:10 AM)
2.2D-AWD owner here, not regret getting the car.
Bye....You could just fucuk out of here cool2.gif
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Watsup 9nine rclxm9.gif . If I want to stay. what you gonna do. rclxms.gif
CX-5 P
post Dec 7 2021, 04:26 PM

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QUOTE(KingArthurVI @ Dec 7 2021, 03:28 PM)
Yeah it truly is one of those things that I'd rather prefer to have than not. If it works, then good (as in your case); if it doesn't, then too bad it's probably my bad anyway. tongue.gif

From various posts earlier I see that the current CX-5 lineup has its fair share of issues especially with the absorber/lower arm having noise and needing replacement, and also side mirrors. A bit scary also with the touchscreen issues rclxub.gif now a bit unsure on if I should still have CX-5 at the top of my list. The design is a bit dated by now, yes, but I do still like the looks of it.
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Don’t say people do not warn you. Good luck 😊
CX-5 P
post Dec 8 2021, 02:05 PM

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QUOTE(KingArthurVI @ Dec 8 2021, 12:57 PM)
The problem is that even >200k cars like GLC also have their own fair share of issues. It's rare to find a car where it's 100% problem-free. Maybe the Myvi and some Toyotas come close to it, but not sure which cars are truly worry-free in the range of 180k-300k rclxub.gif
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LEXUS
CX-5 P
post Jan 28 2022, 09:56 AM

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QUOTE(SkyX @ Jan 26 2022, 06:35 PM)
2018 2.2D owner here, just wanted to add a data point... bought the car since January 2019 and driven 115k km.

So 2 weeks ago I sent the car to Mazda 3S workshop for inspection as I experienced power loss after exiting toll and also noticed the temperature gauge is more than 100c at the time. A week later the workshop called me and said my engine has "bengkok" due to overheating and need a new engine replacement. Quoted price was 18k++. Did not agree to it outright and requested for HQ to replace it FOC.

Today they called again and said HQ is willing to give a 25% discount  doh.gif

I believe this is the infamous 2.2D head gasket failure and yet the workshop does not dare to admit it's a design issue with the engine.
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Wow 🤩 . See more & more diesel blow gasket now. Legend has it. Only time will tell. 😂🤣🤣
CX-5 P
post Jan 28 2022, 11:19 AM

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QUOTE(CX-5 @ Jan 28 2022, 09:56 AM)
Wow 🤩 . See more & more diesel blow gasket now. Legend has it. Only time will tell. 😂🤣🤣
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Less 😂. What I known already 20+ case. Some people not like post social media still unknown. It happened mean it’s happening. Only time will tell. 😉
CX-5 P
post Jan 28 2022, 01:23 PM

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QUOTE(buffa @ Jan 28 2022, 12:59 PM)
My 2.2D recently got coolant splash out to engine bay there. It only happen when I drive above 150km/h. If drive around 120km/h no leak.
84k km, SC help me claim warranty. Now it stay in SC during CNY.
I wonder is it same as your case?
» Click to show Spoiler - click again to hide... «

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Really happening. Foo luck to all Diesel owner after warranty 😁
CX-5 P
post Apr 7 2022, 09:43 AM

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QUOTE(hihihehe @ Apr 6 2022, 02:24 PM)
i think it's my turn for having issue with lower arm bush cause there is a krung noise when going through speed bump

my next service is in 2 months so is it safe to wait till then or better replace ASAP?
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Just wait till your next service. After you change another 4-6 months will come back again and again. You will sooner or later be adapting this.
CX-5 P
post Apr 7 2022, 09:58 AM

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QUOTE(hihihehe @ Apr 7 2022, 09:48 AM)
then it will be just like my previous honda car. never ending issue
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2 things in this car never-ending are Clunking noise & infotainment ghost. Bushing 3 times in close 2 years of ownership. I'm claiming the 2 units after 6 months 1 replacement. Prepare for it.
CX-5 P
post Apr 7 2022, 01:31 PM

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QUOTE(nebula87 @ Apr 7 2022, 11:25 AM)
May i know what is infotainment ghost ?  hmm.gif

EDIT: Ahh I got it now from Youtube.

*Touchwood* I haven't met any of the clunking noises and infotainment ghost before of my 3 years plus ownership (2018 KF).
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Wishes you did not come after the warranty ends. very expensive repair. Just the infotainment cost you 8K. Replace just the bush cost you 800 each time.
CX-5 P
post Apr 11 2022, 11:01 PM

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QUOTE(kb9288 @ Apr 11 2022, 11:59 AM)
Hi all,

Need to seek advise here. CX5 owner.

I met an accident and got rear ended by other vehicle.
I sent in my car to car dealer (Not SC) and they sent to their own appointed workshop.
Insurance claim for new set of rear bumper and reinforcement bar.

However, issues come after 2 weeks collected car from the dealer.
1. Rear bumper color mismatch with body color. (around 70% match only). Knowing bumper and body different materials, will have bit difference, but mine one is totally wrong.
2. The bumper seems like still the old one, not replaced with new one. Cause found certain spots, looks alike the deformed part of the plastic trim after the accident, but they adjust to correct it back, not to perfection.
3. The paint job is shit. However, they offered to repaint.
4. All the bumper clips (wheel arch there), still marked with factory marking, looks like not tampered/dismantle (if got change to new bumper set).

But the issues now I not sure whether they replaced new bumper for me or not. If they are not, they are cheating on me, as I am being told during insurance claim, they got claim for new bumper set.

I have made appointment with SC for inspection. And requested claim report from the insurance to check the claimed items.

P/S: I am not going to check with my SA, until I figure all this out. Because they surely will ask me to send my car back to them for fixing. The same issues will repeat.
If end result is the old bumper, I am going to file complaint to HQ and screw this dealer!!

Err. anyone with experience how to differentiate if the bumper is replaced? the factory marked clips can be as clue?

thanks for input.
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I bet This is your first Accident happened. This practice have been long at any private repair shop. That why most people likely to go to his trustable repair shop rather insurance panel recommended. HQ highly unlikely do anything to the dealer because they don’t care. Is about you and the SA insurance claimed. Never trust the Mazda Salesperson.
CX-5 P
post Apr 12 2022, 02:52 PM

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QUOTE(kb9288 @ Apr 12 2022, 12:58 PM)
Not the first. But the first for claiming 3rd party.
HQ won't do anything on dealer if found that cheating is done on the customer?
If HQ won't entertain, PIAM will entertain?
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Yes. Even if you complain about the warranty at HQ about the slow response of the dealer they also can't do anything. They just kick the ball around. Plus, the insurance claim is between you and the dealer agreement without HQ consent. Based on my knowledge PIAM doesn't care as long they approved the payment and the car had been repaired. That is why many repair shops practice this. You can complain at Tribunal. Good luck
CX-5 P
post Apr 13 2022, 11:51 AM

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QUOTE(kb9288 @ Apr 13 2022, 09:38 AM)
I see.

so basically if Insurance, HQ, PIAM, doesn't care on my case, then the last resort is Tribunal already?

But really insurance won't make any noise? since workshop overclaimed the required parts to be repair? Or they also under table money already?

Actually I don't mind if they want to claim extra for their pocket money, but whatever promised to me was not delivered (new bumper), and I really can't accept this.

If those legal channel doesn't work, social media is another options then.
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Correct. The insurance company only cares about whose liability for the collision and also payment to be paid for the repair. They really don't care much about the authenticity of the original parts. Plus when you pick up the car after the repair is done, you signed the paperwork is what insurance care. You can try to complain about those first until unsuccessful, then you need to head to the tribunal. This is a time consuming process and that's why most shop know most people will not waste the time. Agreed that social media is another best option. Don't think to engage your own lawyer for this because the lawyer cost will cost more than what you claim for.

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