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 I wasn't credited for a trip!, Long trip rider using grabpay

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TSFadhilamir_
post Jul 7 2018, 05:14 PM, updated 8y ago

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I got a job from kL to Kelantan 2 weeks ago, rider using a grabpay.. When I complete the job, the payment not credited to my wallet.. Its has been 2 weeks now, when I report to CS and go to HQ, they said my trip is Suspicious and need to investigation 1st.. If they found any wrong they wont pay that trip! How could that be?? Its a very long trip and I use lot of money to complete it! They cut my credit wallet too..

What should I do now?
Make a police report or just wait?

cry.gif cry.gif cry.gif


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SUSdestiny6
post Jul 7 2018, 06:10 PM

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Why suspicious???
I also don't understand, hope you got your money....but since it's more than 2weeks fat chance lol

tanyuethan
post Jul 7 2018, 07:54 PM

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Long trip better use cash. Grab is really Crap
skylinelover
post Jul 8 2018, 09:22 AM

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QUOTE(Fadhilamir_ @ Jul 7 2018, 05:14 PM)
I got a job from kL to Kelantan 2 weeks ago, rider using a grabpay.. When I complete the job, the payment not credited to my wallet.. Its has been 2 weeks now, when I report to CS and go to HQ, they said my trip is Suspicious and need to investigation 1st.. If they found any wrong they wont pay that trip! How could that be?? Its a very long trip and I use lot of money to complete it! They cut my credit wallet too..

What should I do now?
Make a police report or just wait?

cry.gif  cry.gif  cry.gif
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Wah GG laugh.gif doh.gif rclxub.gif
chowkiwi
post Jul 11 2018, 06:16 PM

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Wahhhh! Trip from KL to Kelantan.. shocking.gif
jimmy.soo
post Jul 11 2018, 06:20 PM

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rider uses someone's card, cardholder disputed the transaction, Grab not getting the money, driver not getting the fare
yhtan
post Jul 11 2018, 10:29 PM

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AFAIK any trip above RM100 using grabpay will subject to clearance, hope u get your money back soon
brownbeav
post Jul 12 2018, 03:56 AM

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Credit card fraud kot
S3phiroth
post Jul 12 2018, 04:39 AM

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Imagine this. A customer buys an iphone from dealer store using a fraud credit card. Can the dealer store now refuse to pay Apple because it was a fraud purchase?

So is this crap case. I strongly recommend OP to make a police report and make it viral in social media, or else this ahbeng company will simply bully u to the max as usual. It is not your problem if crap fails to detect the fraud in advance because crappay is the product of their company! Why should u responsible for their mistake?

This post has been edited by S3phiroth: Jul 12 2018, 04:41 AM
skylinelover
post Jul 12 2018, 06:50 PM

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Haha if the fraud is true good luck brah doh.gif doh.gif

So far my highest grabpay only RM40 laugh.gif laugh.gif

Hardly get RM100 grabpay yet alone RM50 grabpay hahahaha
shirley_andy
post Jul 12 2018, 06:51 PM

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grab can intercity one meh?
skylinelover
post Jul 12 2018, 06:53 PM

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QUOTE(shirley_andy @ Jul 12 2018, 06:51 PM)
grab can intercity one meh?
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I got Melaka from Johor before

Ignored straight away

laugh.gif laugh.gif
wa1k3r
post Aug 6 2018, 09:38 AM

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QUOTE(Fadhilamir_ @ Jul 7 2018, 05:14 PM)
I got a job from kL to Kelantan 2 weeks ago, rider using a grabpay.. When I complete the job, the payment not credited to my wallet.. Its has been 2 weeks now, when I report to CS and go to HQ, they said my trip is Suspicious and need to investigation 1st.. If they found any wrong they wont pay that trip! How could that be?? Its a very long trip and I use lot of money to complete it! They cut my credit wallet too..

What should I do now?
Make a police report or just wait?

cry.gif  cry.gif  cry.gif
*
any update on this? i seriously hope u got your pay.
unless you're 'gaming' this ride, then even if the rider uses a stolen card or problematic card or whatever, it still shouldn't affect u.
it is for grab to settle it.
WaCKy-Angel
post Aug 6 2018, 09:44 AM

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QUOTE(Fadhilamir_ @ Jul 7 2018, 05:14 PM)
I got a job from kL to Kelantan 2 weeks ago, rider using a grabpay.. When I complete the job, the payment not credited to my wallet.. Its has been 2 weeks now, when I report to CS and go to HQ, they said my trip is Suspicious and need to investigation 1st.. If they found any wrong they wont pay that trip! How could that be?? Its a very long trip and I use lot of money to complete it! They cut my credit wallet too..

What should I do now?
Make a police report or just wait?

cry.gif  cry.gif  cry.gif
*
purposely create acc to post this?

who in the sane mind will pay RM600 for a ride? i believe a return flight also cost less than that.
are u sure u not gaming the system?

QUOTE(jimmy.soo @ Jul 11 2018, 06:20 PM)
rider uses someone's card, cardholder disputed the transaction, Grab not getting the money, driver not getting the fare
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QUOTE(brownbeav @ Jul 12 2018, 03:56 AM)
Credit card fraud kot
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QUOTE(skylinelover @ Jul 12 2018, 06:50 PM)
Haha if the fraud is true good luck brah doh.gif doh.gif

So far my highest grabpay only RM40 laugh.gif laugh.gif

Hardly get RM100 grabpay yet alone RM50 grabpay hahahaha
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I highly doubt it is credit card fraud coz adding card need to verify TAC.
Orzie
post Aug 6 2018, 09:55 AM

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Wah, I have just recently travelled to Kota Bharu.
AirAsia costs me around MYR 200 for round trip, and the flight duration is only 1 hour.

Who in the sane mind will take grab from KL to Kelantan though? Flight is much cheaper and faster. Driving takes approx 7 hours eh.
wa1k3r
post Aug 6 2018, 10:46 AM

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QUOTE(WaCKy-Angel @ Aug 6 2018, 09:44 AM)
purposely create acc to post this?

who in the sane mind will pay RM600 for a ride? i believe a return flight also cost less than that.
are u sure u not gaming the system?
I highly doubt it is credit card fraud coz adding card need to verify TAC.
*
maybe it wasn't single rider. if there was like 4 rider, then its probably cheaper to grab altho will take forever...
or maybe it's an emergency case. my friend once paid RM800+ 1-way for an air ticket Subang airport to Alor star due to family emergency

i once picked up a middle eastern family of 4 from sunway to i-city. they ask me to take them to penang the next day. willing to pay RM550. unfortunately, i don't like them (the parents were loud, kids too noisy & jumping about in car) so i didn't. i told them they can book using the app instead...

i also once took a rider from TBS to somewhere is Melaka. RM250+toll cost to the rider. he said it was an emergency. he missed the bus and need to be in Melaka by 7pm.

You just never know.

MX510
post Aug 6 2018, 11:03 AM

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Long trip -001 first customer

Probaly using fake credit card

For long trip side deal no need to use the system


WaCKy-Angel
post Aug 6 2018, 11:05 AM

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QUOTE(MX510 @ Aug 6 2018, 11:03 AM)
Long trip -001 first customer

Probaly using fake credit card

For long trip side deal no need to use the system
*
how to use fake credit card? MY credit cards requires TAC to add card so no reason to claim fraud.
not sure about foreigner cc
skylinelover
post Aug 6 2018, 11:11 AM

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QUOTE(wa1k3r @ Aug 6 2018, 10:46 AM)
maybe it wasn't single rider. if there was like 4 rider, then its probably cheaper to grab altho will take forever...
or maybe it's an emergency case.  my friend once paid RM800+ 1-way for an air ticket Subang airport to Alor star due to family emergency

i once picked up a middle eastern family of 4 from sunway to i-city.  they ask me to take them to penang the next day.  willing to pay RM550.  unfortunately, i don't like them (the parents were loud, kids too noisy & jumping about in car) so i didn't.  i told them they can book using the app instead...

i also once took a rider from TBS to somewhere is Melaka.  RM250+toll cost to the rider. he said it was an emergency. he missed the bus and need to be in Melaka by 7pm.

You just never know.
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haha thks goodness I never picked emergency outstation trips but some drivers I met before did take them but I not gonna risk it as both solo and family man hahahaha laugh.gif laugh.gif
Artak
post Sep 5 2018, 07:01 PM

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holy cow now thats a jerung. highest I got was rm197 trip from KL to tanjung malim at around 9pm lmao. I accepted it of course, but had my suspicion. on the way to pick them up, I still deliberated whether to go on or not.

turns out the rider misplaced pickup location by quite far. I happily cancelled and drove lol. Ive got a feeling that night, I actually slipped away from something bad.

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