Hi, I used to work at Shopee as their Customer Service team.

I will give feedback based on my short experience with CS team.

Working hours till 6 pm.
Long working hours due to high amount of email to settle after we have done receiving inbound call from the customer.

My friend transferred to Dispute team to settle the dispute issue and she need to stay back until 11pm to settle the task.
After I have resigned, so many people in the team resigned even the team leader itself.

Since Shopee is a startup company, so expect a lot of changes and direction on the last minute. This company is full of young people. All of them mostly on 20's and 30's. No Baby boomers in the team.

Free snacks every single day. I don't need to buy breakfast anymore during that time.

Salary, for customer service, you can earn RM2.7K and above. Some of my colleagues can earn until RM3.5k.

But for your position as Account Executive, I have no idea. Overall this is what I can give you an overview of this company.

You may read some of the ex employee review at Glassdoor.com: https://www.glassdoor.com/Overview/Working-...63091.11,17.htm