QUOTE(_jtee @ Mar 20 2019, 10:41 AM)
Yes,
I think they just skimmed the coolant tank and replace what's gone with fresh coolant. It's premixed if not mistaken.
You can request for the coolant flush if you want but there's a fee for it, she said we can opt for it but it's not really necessary.
She was surprised that i asked about it, and i told her because some guys on the internet suggested for the procedure. She thought yall were driving the old MYVI, because the new MYVI never needed a flush so far.
I don't think there's any leakage, I've checked under the hood with a flashlight and the flooring of the parking lot where i park my car daily.
Er, the coolant flushing every 20k was mentioned by you, and I expressed my surprise because I've never heard of cars requiring that every 20k.
Perhaps you got confused when someone suggested coolant flush because you said you only saw colourless water in the tank. As mentioned by
cucubud, even if you added water to the expansion tank from "Full" mark to the brim, you will eventually see pink colour, perhaps only slightly lighter, as the total inventory in the radiator and engine is much higher than the amount you could fill from the "Full" mark to the brim.
The expansion tank works this way:
when the engine is hot, water expands and pushes out the expanded coolant into this expansion tank (hence the name), and this causes pink coolant in the radiator to mix with your stuff in the expansion tank.
When the engine cools down, the coolant contracts and sucks in coolant from the expansion tank (otherwise it will suck in air).
Over time, the coolant in the expansion tank will turn pinkish due to this constant mixing.
Since you mentioned the colour is like tap water, that means there is no coolant inside your cooling system, hence the need to drain it down and refill with the proper coolant-water mixture.