Recently all my saving and current account have been closed by the bank. Without informing me the reason. Just say bank can closed customer account if they found out the account to be suspicious of involving illegal activities.

I do know what trigger this outcome. I have been actively trading on platform like mudah and carousell and also do bitcoin trading at one time. There are 2 occasions where my account have been used by scammer and I have make police report for both case.

When I explain to the branch they tell me nothing can be done and i cant have bank account with bank anymore.

Anyone have similar experience as me before? really need help as my salary is being credited into my bank account directly every month.

Yes I did trade on localbitcoin. At last someone know what is going on.

The modus operandi of scammer is they will sell item at online market place. Usually much lower than market price. When the buyer agree to buy, the scammer give them my account no. Then the scammer will tell me they want to buy Bitcoin from me. The amount scammer mention will be the same amount as the buyer transfer. When check my account and received the money I will release the Bitcoin to their wallet. This goin on for about a month before I received complaint and realise my account have been use by scammer to complete the transaction.

I'm using a separate account to trade. Someone has correctly mention there is a centralised system that will notify every bank. I received notice from all the banks which I have saving and current inform me that my account will be close. They didn't freeze my account. All the bank did sent me a cheque of the remaining balance. (CIMB HLB RHB)

Those who have similar experience will understand what I'm going through.

I have went to all the account branch and they seems like not helpful at all. So I went to BNM today to seek for advice. They advice me to send email directly to all the bank's complaint department explaining the situation and enclose together with the 2 police reports. At the same time CC a copy to BNM. According to BNM they will response within few working days. If after the bank going through the police report and found I'm genuine and innocent they will allow me to open new account.

I will update again once the bank reply to me. Hope my bad experience can save someone from being the next victim and save them the hassle.

Thank you for being kind. Appreciate it very. I have wrote to their complaint unit after getting advice from BNM.

All my accounts are with local bank. CIMB HLB RHB.

Exactly bro. I only learn about it after receiving complaint. I immediately stop and make police report. According to police there are many similar case.

The bank refund all the balance.

Exactly. The scammer deal and Bitcoin trigger this.

So far i only approach my account OPENING branch and they seems not able to help. Telling me they will ask HQ and get back to me. All come back say HQ say not allow me to open account anymore.

After getting advise from BNM they advice me to approach the complaint unit and CC them a copy.

Need advice from someone who have similar experience and manage to solve the issue to share their experience so that I know what approach to take.

For now I will follow BNM advice and approach the complaint unit directly without going through branch.