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 Maxis Hotlink Postpaid Flex, Question

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Maxis
post Apr 17 2019, 05:48 PM

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QUOTE(ronnie @ Apr 17 2019, 02:11 PM)
Does the package price include 6% SST ?
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Hi,

You can refer to the packages via below link and the prices listed for packages are not included with service tax.

https://www.hotlink.com.my/en/plan/hotlink-postpaid-flex/

TQ-Isaac
Maxis
post May 20 2019, 03:34 PM

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QUOTE(socratesman @ May 17 2019, 05:04 AM)
maxis,

Can we add on the Multisim service (multiple sim for one line)  to our Flex plan?
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Hi MultiSim service is not applicable for Hotlink Flex service.

TQ-Ika

Maxis
post Jun 11 2019, 04:05 PM

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QUOTE(noien @ Jun 11 2019, 01:53 PM)
what is available under multisim beside wifi go?
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Hi noien,

Multisim is available for MaxisOne Plan (Except MaxisOne Prime) and it's only for data sharing. If you make calls and SMS from your Multisim (Secondary simcard), you will be charge at pay per use. Hope this clarifies.

TQ
Maxis
post Jul 7 2019, 05:01 PM

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QUOTE(scion @ Jul 7 2019, 01:22 AM)
What the charges for Multisim under MaxisOne plan?
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Hi scion,

MultiSim access fees is RM15/month. TQ
Maxis
post Aug 11 2019, 04:08 PM

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QUOTE(growist86 @ Aug 8 2019, 09:02 PM)
Hi. Everytime i open the app, this error will appear. May i know why?

user posted image
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Hi,

Please DM us your IC number, mobile number, monthly rateplan and your last payment method for further checking.

TQ-Isaac
Maxis
post Aug 23 2019, 04:26 PM

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QUOTE(Vincent6596 @ Aug 22 2019, 03:32 PM)
may i know hotlink postpaid flex plan do support VoLTE while calling???

just port in to this plan yesterday.
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Hi Vincent6596,

VoLTE service is not available on Maxis network at this moment. We are sorry for this inconvenience caused. TQ

Maxis
post Oct 29 2019, 04:55 PM

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QUOTE(sneaker @ Oct 28 2019, 09:46 PM)
Hi @Maxis, I'm currently under MAXIS SurfMore50. I plan to change to hotlink postpaid flex. Is the a way I can change my plan and keep the number?

Thanks.
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Hi There, the Surfmore 50 not allowed to change to Hotlink Flex. You can change it to a prepaid line instead. TQ-Dhanen
Maxis
post Nov 18 2019, 07:41 PM

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QUOTE(soulmad @ Nov 18 2019, 05:42 PM)
hi Maxis, if still have  contract up to next year april
can I upfront signup for a new contract for a new phone
and the contract month can increase another 24 mth?
or I need to pay penalty first?
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Hi,

Thank you for your interest.

If you have an active device contract for your mobile number and would like to add a new device contract, you can either make penalty payment to remove current contract or wait till your contract ends.

We do not have option of adding another 24 months device contract on top of current active contract.

TQ-Isaac
Maxis
post Nov 21 2019, 04:41 PM

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QUOTE(iena_jr @ Nov 21 2019, 03:12 PM)
My request to port in was rejected by digi, said I didn’t response to their sms validation. I reply sepantas kilat kot. Damn angry right now
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Kindly DM us your mobile number for checking.

Thanks-Ika
Maxis
post Nov 21 2019, 04:41 PM

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QUOTE(iena_jr @ Nov 21 2019, 03:12 PM)
My request to port in was rejected by digi, said I didn’t response to their sms validation. I reply sepantas kilat kot. Damn angry right now
*
Kindly DM us your mobile number for checking.

Thanks-Ika
Maxis
post Nov 21 2019, 04:42 PM

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QUOTE(soulmad @ Nov 20 2019, 11:01 AM)
what diff postpaid Flex & normal postpaid plan?
can I change from maxis 98 to postpaid flex
or maxis 98 to prepaid and to postpaid flex?
or maxis to other telco and back to postpaid flex
bruce.gif
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Hotlink Flex is a Hotlink Postpaid service. Regret to inform that Existing Maxis Postpaid account is not allowed to change to Hotlink Flex plan

Thanks-Ika

Maxis
post Nov 29 2019, 04:34 PM

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QUOTE(XXXOOOXXXOOO @ Nov 28 2019, 06:37 PM)
how i going to make payment Online for my flex plan ?
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Hi, you can make the payment via Hotlink Flex App.

Thanks-Ika
Maxis
post Nov 30 2019, 03:58 PM

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QUOTE(XXXOOOXXXOOO @ Nov 29 2019, 11:15 PM)
i'm asking how to make payment online/web not asking APPS cause Maxis Apps is not compatible ...
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In that case, you can still make payment via online banking eg M2U, CIMB clicks or etc. Choose Maxis and key in your Maxis account number.

Thanks-Ika
Maxis
post Dec 1 2019, 05:01 PM

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Hi,

You may check your bill using MyMaxis App or Maxis Online Account ya.
Just have to use the mobile number & TAC to login.

TQ/Gobi
Maxis
post Dec 1 2019, 05:02 PM

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Correction :

** Please use Hotlink Flex App
Maxis
post Dec 2 2019, 09:49 PM

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QUOTE(iena_jr @ Dec 1 2019, 11:12 PM)
On digi definitely
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Hi, allow us to assist on this matter. Kindly DM us below details below for our further checking
1. Port In Mobile Number
2. Full Name
3. Requested Plan: Postpaid or Prepaid

TQ
Maxis
post Jan 25 2020, 04:29 PM

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QUOTE(westlife @ Jan 18 2020, 09:22 PM)
For hotlink flex postpaid, does it come with free basic internet, meaning if finished the monthly internet quota, is there any pay per use charge?
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Hi westlife,

Hotlink Postpaid Flex combines the best of Hotlink Prepaid with the convenience of Postpaid.

You will enjoy:

-Unlimited calls and SMS
-Worry-free Internet usage with NO pay-per-use charges
-Unlimited Internet for your favourite apps

You may refer here https://www.hotlink.com.my/en/plan/hotlink-postpaid-flex/ for more details.

TQ
Maxis
post Feb 4 2020, 05:00 PM

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QUOTE(w'lock @ Feb 4 2020, 01:00 PM)
Hi Maxis
Currently using prepaid fast 3.0,

Planning to change to either Hotlink Superr or Postpaid flex,  need confirmation if daily redeemable internet rewards ( like 1a.m to 7a.m - 2 gb) will be available for those plan ?

It’s quite important to me coz working in shift , really need extra data at night,  TQ
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Hi w'lock,

I am happy to hear that you would like to upgrade your plan to Hotlink Superrr or Hotlink Postpaid Flex however regret to inform you that internet reward pass 2GB from 1AM to 7AM will not available for both plans.
With Hotlink Superrr, you may enjoy more Youtube when you buy on selected mobile internet passes or you may also add on more data pass when you sign up with Hotlink Postpaid Flex service.

TQ/Liyana

Maxis
post Mar 6 2020, 04:54 PM

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QUOTE(hakkai0810 @ Mar 5 2020, 02:08 PM)
maxis pay discontinued? Want to pay hotlink flex bill for parent very troublesome, need login to THEIR app and pay from there. Also why we need to key in same card information every time when we pay.

Is there any other more user friendly way to pay my bill / others bill via credit card?
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Hi hakkai0810,

Besides the Hotlink Flex app, you may also make payment via online banking or you can register a direct debit for that particular account.

TQ-Fin
Maxis
post Apr 29 2020, 03:45 PM

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QUOTE(Calvin Seak @ Apr 1 2020, 05:04 PM)
Hey Maxis!

Do you still have the multi sim package?
2 SIM cards with the same number.. if I recalled correctly you had this 10 years ago..

Thanks for your time and assistance
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Hi Calvin Seak,

Multi sim service is still available & been offer to selected postpaid plan only. Kindly DM us with below information to check on plan availability:

1. Mobile Number
2. Full Name
3. IC Number
4. Current Rateplan
5. Email address registered for ebilling

TQ-Liyana

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