I purchased an iPhone X under digi contract last 3 days
First 2 days my Face ID worked like a charm and the following day it didn’t work and I have to use my passcode ever since
What I have tried so far:
1.reset Face ID
2.reset all network setting
3. Erase all data and start from scratch
4. Restore via iTunes
5. Step 3&4 set up as new phone instead, not retrieve back up from iCloud
Here it’s the thing, I try to set up Face ID it asks me to do the circle thing which I did on the first day, no hassle
I try now and it says to make sure I look at the camera and face in the frame, yet it never asks me to do the circle
Fine! I cancel and set up again, now it says Face Id is not available!try few times no luck!
So I assure there is something not right!
Can I know if digi or machines offer 1-1 replacement on same day!???

you sure you dont have face problem?

if sure then return the unit to them and get new one.
my unit last time got antenna problem, return and get new unit.
not on the same day, they need 1-2 weeks to check and confirm.

LMAO

Joke aside, face id should just work

u return to where which u didn’t mention
Machines service center or digi

even face problem the Face ID should read and proceed, but brain problem who never answers correctly I believe Face ID don read.

Is it? I should show u and let’s see if you could do it with your face to do the circle if that reads