How is the delivery from DesaHomes from Shopee? Do they use their own delivery trucks or is it GDEx/Skynet/Poslaju?

Thanks!

Welp got a Sony from Lazada (Tech Mall) and it arrived cracked. Regret not paying more just get from Harvey Norman or something. SMH.

This post has been edited by mochicake: Dec 4 2018, 03:18 PM

Got to process refund. Wait them pickup but heard horror stories about how long it will take. Lazada still has a way to go to be a local Amazon, this Tech-Mall is their own electronics LazMall/shop. If Amazon they would send out replacement immediately no questions asked then pick up the broken one within 1-3 days. Here have to do same process like we drop off small item at Poslaju/Collectco wait for them evaluate then get money back. The pickup is the problematic part, worrying about that since not sure how long it will take for Poslaju to followup (7-14 working days!). In the end will probably miss all the 12-12 plus end year sales if this drags 2-4 weeks. No new TV for Xmas like planned. So disappointing. Delivery was fine with box undented but open up there's a huge crack right on screen, think they don't even check item before they ship out. Didn't mean hijack thread about 4k tvs but was worried earlier about delivery when purchase TV online and well the worst has happened.

This post has been edited by mochicake: Dec 5 2018, 09:32 PM

Dunno about Desa but tbh i won't buy online for TV and delicate electronics like that no matter good deal or not. If buy online from actual shop that will unbox & setup for you think it's fine. If they deliver using courier I would think twice if I were you. Technically they could say that you signed for delivery say it's fine but no one actually ask delivery wait while you spend time unboxing setup (probably they start laughing or get mad say it's not their job). Now those shops also got the same price that this TV was as they have sales. I could buy TV again but don't wanna be out of pocket by that much of money while half of it is in limbo.