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 ASTRO GO not working in my CPU nor laptop, Since long long time ago....

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TSsendo7
post Jun 4 2018, 10:43 PM, updated 7y ago

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I'm really tired that my Astro Go always not working on my CPU, it says my CPU is not a registered device please switch out other devices etc, but my CPU was working fine in early days until some day it didn't work.

After 6 months, there I bought a new laptop in 2018, and I try to watch Astro Go from my laptop, it works! But somehow after few days my Astro Go is not working again, the same issue again!! I'm really tired of it! I asked ASTRO for thousand times and yet they still give me the same answer which cannot resolve my issue, I paid RM10 every month for ASTRO GO service but it seems wasted!!! REALLY DISAPPOINTED to ASTRO GO!

p/s: it works fine on ipad and iphone ONLY. BUT CPU AND LAPTOP NO!

Anyone having same issue with me please share with me thanks
TSsendo7
post Jun 8 2018, 11:51 AM

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thanks everyone!!
TSsendo7
post Sep 1 2018, 08:40 PM

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QUOTE(wama1go @ Sep 1 2018, 07:17 PM)
I HAVE THE SAME PROBLEM ON MY PC.
On my phone and ipad, they are working fine, but on PC, it was running ok , until a windows update took place, then it's not recognised as registered device again, I contacted their support and they don't even understand what the problem is and told me it's due to max registered device reached, and they are just plain dumb. IMO this is a software fault on astro side , since they cannot uniquely identify a pc/laptop when they are registered/deregistered. If they don't fix it, then only way is to rely on iphone/ipad. Perhaps it's a tactic from them to discourage us to use on lappy. Fok them.
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I have already give up on ASTRO GO. Nowadays I don’t watch it anymore, only watch TV if possible
TSsendo7
post Aug 6 2019, 09:46 AM

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QUOTE(Soundherg @ Jul 29 2019, 09:16 PM)
Hi....wanna ask...is Astro go on PC using chrome dont have subtitle or is there any setting to enable....i have enable subtitle in astro go android version in my phone but when watch thru pc still dont have subtitle
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I'm not sure about this, I think PC version ASTRO GO is really sucks, btw I have stop watching ASTRO already fed up with their services

 

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