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 MaxisONE Plan with Huawei Pro p20, Advance Payment

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TScrusher
post May 30 2018, 08:43 PM, updated 8y ago

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Dear Maxis,

Please clarify if I have paid Advanced Payment with GST before June 1st 2018, how does it work to refund me monthly? As for now, I have paid Advanced Payment WITH GST in May 2018.

What's the plan?

Thank you
TScrusher
post May 31 2018, 09:44 PM

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@Maxis are you still exist in this forum?
fkinmeng
post May 31 2018, 09:45 PM

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Maxis
TScrusher
post Jun 1 2018, 02:53 PM

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QUOTE(fkinmeng @ May 31 2018, 09:45 PM)
Maxis
*
Thanks for tagging, but looks like they dont really bother to reply here. Guess best to do livechat
fkinmeng
post Jun 1 2018, 03:19 PM

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QUOTE(crusher @ Jun 1 2018, 02:53 PM)
Thanks for tagging, but looks like they dont really bother to reply here. Guess best to do livechat
*
They now busy, new minister want to meet them ask them to give 50% discount, very headache now. laugh.gif
Maxis
post Jun 2 2018, 03:27 PM

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Hi,

You may refer http://www.maxis.com.my/gst for more info.

TQ
TScrusher
post Jun 4 2018, 02:00 AM

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QUOTE(Maxis @ Jun 2 2018, 03:27 PM)
Hi,

You may refer http://www.maxis.com.my/gst for more info.

TQ
*
Kindly assist me to show which part of the sentences in the link did mention related on my case for advanced payment which I have paid before zero rated gst.


TScrusher
post Jun 7 2018, 06:23 PM

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So in the end

> PM-ed me 3 days ago
> Asked for my info for verification
> Shared same link by CS named Dosh
> Asked my question again
> No reply till date

Thumbs up for your CS!

Darren
post Jun 8 2018, 08:13 AM

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I dont think you will be refunded given the way GST works. That's why we also refused to receive deposit unless customer are ok with no billing (just basic trust that we will deduct the deposit from the total amount when issuing invoice next month). Once you issue an invoice, you have to pay GST for it, regardless if it is an advance payment or deposit for something that will happen next month when GST is over.

 

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