QUOTE(scorgio @ May 21 2018, 11:21 PM)
Service center pun buy from spare parts shop.
At one of my regular shop, the Honda SC is right opposite. While I was waiting for my goods, the technician from Honda SC came, in uniform. Returning a set of brake pads.
He said customer complained noisy (Honda Accord). Apparently, he took a set of Thailand ori (RM2xx) for customer, while the Japan ori cost RM4xx.
It's not hard to understand that they charged customer the price of a Japan ori but gave something cheaper.
Ehm...
By right Honda SC cannot purchase parts from stockist outside. They have very strict audit system. Even the appointment/booking system is being controlled centrally now, they cannot take in more cars than they allow to (according to their manpower, working bays, etc)
Its not easy to import genuine Honda parts from Thailand through AP (Honda Malaysia blocked it)
The margin for SC is 30%++ and if its original, RM4xx to RM2xx would be nearly 50% off.