no no, i'm not browsing u-tube pun. it's in the modem. i've check it. the first day and week, it's 4094 kbps and now its 2903kbps. sometimes go to 3000++. and now its 4 again. and yes i am still getting the 115. is it true the 4mbps should get 218.? up until when should i wait for this to? i already sign up for a week or two.

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Added on November 28, 2009, 9:57 amthe normal speed i get everyday, night or daytime.


This post has been edited by wan_d7: Nov 28 2009, 09:57 AM

really?that is so cool! but can i do it now or i must wait until 1 or 2 weeks later? it is slow. i didn't feel like using 4mb line. my maxis bb much more faster

oh well, i will wait then. will give them 2 weeks then.hee~

i've called yesterday regarding the ip, they told me the 115 and 218 is for 4mbps user. uhuhuhukk. i've send an email to help@tm.net.my the other day complaining bout my speed and unstable connection. today they've reply and ask me to do some speedtest and show it. so, they deserve it,i've attached 3 speedtest result from their speedometer, 2 of them is 2000kbps average and 1 is only 1800++kbps. see how they want to show off now. they reply the email also like shait. very messy with full of "???" symbol.

don't think he need to do that.. this is the reply:


Referring to your e-mail dated 25th November 2009 on connection issue. We would like to advise you to proceed with some basic troubleshooting, in order for us to streamline the issue that you are facing currently.

1) Bypass splitter/ micro filter/ fax machine/ lightning protector.
2) Stand alone connection, from wall socket to modem (No parallel line).
3) Flush DNS (Domain Name Server)
??????????????? a) For Win 98/ME:
??????????????? - Click Start button, go to run
??????????????? - Type "winipcfg" and then click OK
??????????????? - Select your network card name from the adapter drop-down menu
??????????????? - Click on Release button
??????????????? - The IP address should display 0.0.0.0. Then click Renew All
??????????????? - Click OK to close the window
??????????????? b) For Win XP/2000:
??????????????? - Click on Start button, go to run
??????????????? - Type "command", click OK
??????????????? - Type in "ipconfig/flushdns", then press Enter
??????????????? - Make sure the result is "Successfully flushed the DNS Resolver cache"
??????????????? - Type "exit" and press Enter to close the window screen
4) Switch off the modem, unplug/re-plug all cables, wait for 5 to 10 minutes before switching on the modem.
5) Create new dialer and configure DNS
??? - (Preferred DNS Server: 202.188.0.133 /Alternate DNS Server: 202.188.1.5)
6) Reboot computer and the modem.
7) Do a bandwidth test from our website as follows:
(http://219.93.175.234/bandwidthspeed.htm)

However, if the result is below 90% of the required speed, please reply us by attaching the result in kbits.
Alternatively, you can contact our Technical Department at 100 and select "Internet Services" if you need further assistance on the troubleshooting above and if the problem still persists, please provide us the following details for further action.

1) User name:???????????????????????????????????????????????????
2) Contact Person:?????????????????????????????????????????
3) Contact Number
?????????? -? Home/Office:?????????????????????
?????????? -? Mobile phone:???????????????????????????????????
4) Operating System:????????????????????????????????????
5) Modem Brand:???????????????????????????????????????????
6) Service Number:???????????????????????????????????????
7) Streamyx Package:??????????????????????????????????????????????????
8) 1 Bandwidth Test Result:???????????????????????????????????????
9) When the problem occurred:??????????????
10) When is the best time to call you:


Regards,

Vicknes
Customer Care Support, Internet Services,
Customer Service Management,
TM Retail.

heh. this is the latest they reply me after i reply them with three freaking speedtest results.





now don't know how long need to wait. fingers cross for this.