QUOTE(yadea @ May 15 2018, 05:26 PM)
Heard cases where people kena before but I never took note whats the issue. Do update us so can update technical page.
The whole story is like this:
12-May 2130, Finish dinner wish to drive back home, can unlock the car and start engine but can't change gear and stuck at P
12-May 2150, Guess the key or the battery got problem causing the lock, take a grab back to home and take spare key and tools.
12-May 2210, Spare key fail to unlock, remove battery and plug back still unable to unlock.
12-May 2230, Call proton we-care to inform this issue
12-May 2250, Proton we-care arrange tow car to tow back to my home
12-May 2330, Proton tow car arrive, said need baby tayar to tow as unable to change gear to N and this will occur extra cost
13-May 0000, Proton we-care said I need to bear the cost or I leave the car there and at morning they will sent a team for onsite fix
13-May 0005, I asking is that Proton willing to take legal risk that I might take legal action on this matter
13-May 0030, Proton we-care said need to tow back to Proton Larkin indeed of my home
13-May 0050, The car start to tow back to Proton Larkin
13-May 0140, Car arrived Proton Larkin
13-May 0210, Documents signed, video took for reference
13-May 0930, Visit Proton Larkin and they said they will services those with appointment first and can't promise when can fix the issue
13-May 1030, We-care call to follow up the case
13-May 1230, Call to Proton Larkin, no estimate time update as they are fixing the car
13-May 1430, Proton Larkin inform issue fixed, car can be collect
13-May 1530, Car collected, replace brake switch, seem working fine