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 Astro Version 13A, All about Astro Malaysia offerings

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waichen
post May 8 2020, 11:29 AM

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Hi all,

I was previously NJOI customer. When they offered a few years back, I changed to Family+Dynasty without HD, which I was paying RM86.85

Since Feb this year, I noticed my subscription changed to Wah pack (I didn't ask for a change) which is RM84.80. I didn't complain because I get more channels (HD included) and paying less

In Astro portal, I can see my subscription plan is now Value Pack 3B and also the 200hrs cloud storage

The decoder I'm using is still the one came with the NJOI subscription. I think in the portal, it's stated as ZAPPER, which doesn't have PVR and WIFI

I'm thinking to upgrade the box to one that can record (to utilize the 200hrs) and also to access the Astro Go library (currently I only access Astro Go from my phone/pc)

I want to maintain the current price and preferably no long contract

Any advice?

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waichen
post May 8 2020, 12:16 PM

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QUOTE(joshhd @ May 8 2020, 11:56 AM)
About the cloud recording storage, every Astro customers can utilise that feature right away on Astro Go.
Meaning, you can schedule record your shows using Astro Go, like this:
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And then, you can watch your recorded shows under "My Library" page. So actually it's not that you must upgrade to Ultra Box to use cloud recording feature also.

Yes you can maintain your Value Pack and price you're paying now, but do note that you will be bound to 24 months contract upon upgrade to Ultra Box, or penalty of up to RM1600 prorated if early termination.

---

Ok, now also got "3B"?  mega_shok.gif I wonder if there's "3C", "3D", "3E" and so on...  doh.gif
Do you see any difference in what channels you can watch, or it's the same as all "Value Pack 3" customers get?
On "ADDS-ON" section, click 'Manage', see if there's anything "out of ordinary" there  hmm.gif
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Thanks. But watching on PC/phone is no fun and it's easier for my mom if she can do it with remote control instead of mobile phone

My add ons


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waichen
post May 8 2020, 03:07 PM

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QUOTE(joshhd @ May 8 2020, 12:55 PM)
If you're interested to upgrade to Ultra Box, an installation fee of RM99 will be charged since Value Pack 3 costs under RM100/month.

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Is it wise to add on to make it more than RM100/month to get the installation fee waived?

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waichen
post May 8 2020, 04:25 PM

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QUOTE(joshhd @ May 8 2020, 03:43 PM)
According to the T&C:
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Source: https://static02.astro.com.my/astro/media/1...9884.1579321309

If you just add Astro SuperSport 3, total will still be RM96 excl tax, and you still have to pay for RM199 installation fee.

Perhaps, you may consider one of these options on top of your Wah Pack (Value Pack 3):

1) Add any 2 mini packages (+RM12 each x 2) to make it RM104 excl. tax.
2) Add Movies pack (+RM25) to make it RM105 excl. tax.

Once your Ultra Box is activated, your Astro subscription fee shall maintain at least RM100 and above for at least 6 months. Otherwise, they have the right to charge you RM199 installation fee.
You may cancel off the packages you added earlier (either 2 mini packages or Movies pack) from the 7th month onwards without penalty.
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Thanks for the advice. I will look into the mini packs


waichen
post May 18 2020, 10:38 AM

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user posted image

Anyone else getting this? I'm on value pack 3b

Where to see my current monthly total after changes? Can only see past month bills

 

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