Astro Version 13A, All about Astro Malaysia offerings
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 Mar 7 2019, 12:44 PM
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#1
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Senior Member
1,807 posts Joined: Jan 2003 From: KL 
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Any folks here received call from Astro (or their contractors) to have your old byond decoder replaced?
The person who called my dad says new decoder is FOC, only need to pay RM50 for installation service....they claimed Astro is phasing out old decoders due to spare parts unavailability. Scam? |
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Mar 8 2019, 03:03 AM
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#2
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Senior Member
1,807 posts Joined: Jan 2003 From: KL
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QUOTE(JuneResources @ Mar 7 2019, 03:04 PM) It might be true that those legend decoder is seriously EOL. But did you ask whether got tied of contract again?  QUOTE(joshhd @ Mar 7 2019, 04:38 PM) No that's not scam. It is true that Astro is already in the process of phasing out legacy Astro set-top-boxes. Well, that's one of the truth la. More than 90% of 5.5 mil Astro/Njoi users are already on the new B.yond boxes, while less than 10% of its users are still using the legacy Astro STBs.. QUOTE(nexona88 @ Mar 7 2019, 05:59 PM) sure new contract renew.. new STB given FOC... u think for what  QUOTE(AhBoy~~ @ Mar 7 2019, 08:49 PM) ask t&c properly, they did that to me last time and renew 24 months contract  QUOTE(HMMaster @ Mar 7 2019, 10:39 PM) I suggest you change it. Last time I'm also like you, and I didn't upgrade it until my decoder kong. After I changed the decoder, then only I know that the newer package are actually cheaper, more channels and include HD+PVR service. Appreciated these feedback, folks My decoder is byond HD STB, although no PVR I will ask if contract renewed, it's not a problem for us as long as monthly fee the same, Dad needs his Sport package |
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Feb 6 2020, 09:58 AM
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#3
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Senior Member
1,807 posts Joined: Jan 2003 From: KL
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i see some you using the acronym OTT
i searched posts in topic, still can't find the meaning of it OTT = over the terrestrial ? |
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Mar 20 2021, 10:58 AM
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#4
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Senior Member
1,807 posts Joined: Jan 2003 From: KL
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QUOTE(cdspins @ Feb 24 2021, 12:14 PM) The DTH (Satellite mode) currently only have 1 UHD channel which is 780 on football. Apologies if this asked before, as i couldn't find definitive answer by search topic function.If you want to watch/rent other 4k movies, you have to connect to the internet. So if connect ultrabox to internet (streaming), are there any "no extra charge/non-VOD" UHD content available? |
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Mar 20 2021, 06:30 PM
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#5
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Senior Member
1,807 posts Joined: Jan 2003 From: KL
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QUOTE(cdspins @ Mar 20 2021, 11:11 AM) Yes. There is very limited free 4k content. Currently I think there is the "Back 2 the futures" trilogy, gladiator and some others. QUOTE(weareblahs @ Mar 20 2021, 05:28 PM) Searching up "4K" using the search function of the Ultra Box brings up a bunch of results (which includes rental results from Astro Best / Astro First). Except contents marked "Rent", all the stuffs in the search results are free to watch. Thanks for the tips. Appreciate it. Just the bad thing is no HDR at the moment |
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Apr 5 2021, 12:40 AM
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#6
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Senior Member
1,807 posts Joined: Jan 2003 From: KL
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Anybody ever experienced a sudden Wifi disconnection on Ultra box & have to re-enter wifi passwd again?
it's like the box just suddenly forgets my wifi network (2.4 Ghz only). Not likely our router as we have many wireless devices at home & none of 'em had this issue. |
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Apr 5 2021, 04:42 PM
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#7
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Senior Member
1,807 posts Joined: Jan 2003 From: KL
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QUOTE(joshhd @ Apr 5 2021, 01:25 AM) Hmm no for me... Try Restore Factory Settings, and then enter the WiFi password as usual, and observe if such issue occur again. QUOTE(stasio @ Apr 5 2021, 05:35 AM) Every time you changed (or disrupt) 2.4GHz > 5GHz must re-enter password. I only have one SSID (2.4ghz), that's why it's so strange - this is a 2 week old box ...am keeping an eye out for recurrence. If happens again, will try restore factory settings.As i was navigating the settings UI to re-enter wifi pw, the GUI was sluggish & even hung for few mins! Read from prev posts some of u had this issue, but it's so sad Astro hasn't fixed these bugs. |
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Jun 11 2021, 08:39 AM
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#8
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Senior Member
1,807 posts Joined: Jan 2003 From: KL
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QUOTE(joshhd @ Jun 10 2021, 07:25 PM) Astro Subscription Rate Card - June 2021 Hmm why some inconsistencies between rate card & shop price on Astro site?Eg. prices for Starter Pack (new cust)without 6% sst: Rate card: rm61.32 /mth Site: CODE https://shop.astro.com.my/starter-pack?pack=mandarin&devices=ulti-box Install FeeRM60.00 Monthly Fee RM49.06 |
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Jun 11 2021, 09:40 AM
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#9
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Senior Member
1,807 posts Joined: Jan 2003 From: KL
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QUOTE(joshhd @ Jun 11 2021, 09:24 AM) The RM49.06 price is ONLY for new customer sign ups, and that rebate only lasts for 24 months. It'll revert back to the original monthly price from the 25th month onwards. The original monthly price for Starter Pack is RM61.32 (RM65.00 incl SST). I see -many thx for clarification. joshhd liked this post
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Jun 12 2021, 08:52 AM
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#10
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Senior Member
1,807 posts Joined: Jan 2003 From: KL
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QUOTE(joshhd @ Jun 12 2021, 01:53 AM) You can use Sooka on mobile, tablet, and also from web browser on your PC. hmmm what's to stop ppl from installing on their android boxes  |
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Jun 27 2021, 07:19 PM
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#11
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Senior Member
1,807 posts Joined: Jan 2003 From: KL
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QUOTE(joshhd @ Jun 26 2021, 05:45 PM) . Do u know of any technical reason why the above channels will go missing? Or is it merely a marketing decision by Astro?Attention: Once you change to IPTV Plug & Play (self-install) mode, these list of channels below will "missing" from your channel list, hence making you unable to access to the channel at all: - Star Chinese Channel (315) - Fox Movies (413) - Fox Family Movies (414) - Fox Action Movies (415) - All Astro First & Astro Best channels (472-489) - Sky News (514) - ABC Australia (518) - Nat Geo Wild (550) - National Geographic (551) - Baby TV (618) - Fox Life (703) - Fox (704) - Nat Geo People (710) - All digital radio channels (852-882) |
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Aug 15 2021, 11:35 AM
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#12
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Senior Member
1,807 posts Joined: Jan 2003 From: KL
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QUOTE(joshhd @ Mar 28 2020, 11:02 PM) 1. Power off/unplug the power supply to your Ultra Box This method above to force firmware update on Ultra Box , does it d/l firmware via satellite or internet connection?2. Then, switch on the power 3. Use your Astro remote control, point towards the Ultra Box, press and hold the power button (once pressed, don't let go). You'll see the pink colour indicator on the front panel of your Ultra Box blinks repeatedly. Ignore that. Continue holding on pressing the power button, until you see the "Startup Options" page 4. Once you reach that page (you can let go the power button now), press 1 5. Then press 1 again. Now it download and reinstall the latest software update. Wait for about 5-10 minutes, it will reboot automatically. |
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Aug 15 2021, 10:16 PM
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#13
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Senior Member
1,807 posts Joined: Jan 2003 From: KL
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QUOTE(joshhd @ Aug 15 2021, 03:22 PM) Btw what makes you want to force update your Ultra Box? Oh, that'll be my secondary plan if "restore factory settings" fails to resolve my intermittent wifi disconnect issue... |
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Nov 17 2021, 06:25 PM
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#14
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Senior Member
1,807 posts Joined: Jan 2003 From: KL
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QUOTE(joshhd @ Nov 14 2021, 12:57 PM) Astro Subscription Rate Card - November 2021 Is the penalty calculated like this?If you terminate the Astro account before the contract ends, penalty fees for Ultra Box is up to RM1000 prorated, rm1000 x [( number of months remaining on contract) รท 24 ] feed2doorsmhbm liked this post
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Mar 5 2025, 09:44 PM
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#15
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Senior Member
1,807 posts Joined: Jan 2003 From: KL
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My Ultra box cannot get signal, have to fallback to Internet. Signal strength is 80 but quality Low, and CNR is around 8 dB. Tried factory reset, and replug the coaxial cable connector but no improvement.
Looks like I need to get Astro to send a technician to come check. I understand will be charged RM65 for site visit since we're on legacy package no contract. Wondering will there be any additional charges if technician need to replace faulty part (dish/LNB/decoder) ? This post has been edited by socratesman: Mar 5 2025, 09:45 PM |
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Apr 26 2025, 05:43 PM
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#16
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Senior Member
1,807 posts Joined: Jan 2003 From: KL
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I just don't understand...
Pressed 7 and 9 together on Astro Ultra remote for > 3 secs but not seeing the LED flash 4 times to reset as it should. Buttons work when pressed individually LED work fine Remote battery not low Original remote, not OEM Ultra box is on and actively watching a channel |
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