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 Astro Version 13A, All about Astro Malaysia offerings

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skycrew
post Sep 24 2019, 01:20 AM

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From: Today, 08:30 PM
QUOTE(danjan92 @ Sep 19 2019, 08:18 PM)
This is their decoder box...according to the poster, customer need to pay RM300 one time and got free for a year..after that have to pay RM 20 monthly if you don want to resume you still can watch the fta channels..service start next month

Source : https://m.facebook.com/story.php?story_fbid...100000186591612

user posted image
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I got the free trial invitation on Aug, but still yet to install.

Don't know when they want to install.

user posted image

and for the subscription price,

rm20/month for basic subscription.

pay lump sum 1 year got 2 months discount
skycrew
post Sep 25 2019, 05:30 PM

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QUOTE(JuneResources @ Sep 25 2019, 05:12 PM)
I think should open the new thread exclusively of Sirius for open discussions.
Rather than discuss in this thread.

By the way, some people will confuse astro is equal to Sirius.
But in fact, Sirius is nothing relationship with astro.
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I got open thread in kopitiam biggrin.gif

I think should open in Home Entertainment
skycrew
post Sep 26 2019, 12:21 PM

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From: Today, 08:30 PM
QUOTE(JuneResources @ Sep 26 2019, 11:55 AM)
Waiting for you move the thread to Home Entertainment.
Kopitiam is the thread to discuss chit-chat thread.
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mod just moved the thread to Home Entertainment
skycrew
post Nov 13 2019, 05:35 PM

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I don't have 4k TV but I upgrade to ultra box anyway since I need the cloud recording and vod function.


skycrew
post Nov 14 2019, 09:06 AM

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QUOTE(joshhd @ Nov 14 2019, 08:30 AM)
You can upgrade it regardless of which Astro box you're using now. (Except Njoi ones of course)
user posted image
Assuming you're not living in MDUs (apartment, condo) that uses the outdated centralise dish system, you can proceed to upgrade.

--------------------------------------

user posted image

To enjoy this, here some conditions you need to know:
1) Must subscribe to HD-PVR service (worth RM25/month if a-la-carte) to watch any 4K UHD channel. If you've already subscribed that, then there's no additional monthly charges.
2) Must have UHD TV to watch any 4K UHD channel (e.g. ch780).
3) >10Mbps Internet connection is required. Otherwise, some functionalities will not be available, such as cloud recording, Video On Demand, "Play from Start" feature... If your Internet is slower than 10Mbps, slow loading, buffering and poor streaming quality issues may occur.
4) 24 months contract applies, or up to RM1600 penalty charges if terminate within contract period.

More info: https://www.astro.com.my/ultra

Situation:
i) Don't have 4K UHD TV:
When tune to any 4K UHD channels, only the audio from that channel can be heard, and the screen will appear black and HDCP error message will show on screen, exactly like this:
user posted image
You can still can access to SD and HD channels as what you have now.

ii) Don't have Internet, or not connected to the Internet (either via WiFi or Ethernet):
Features as cloud recording, Video On Demand, "Play from Start" feature, will not be available.

iii) Internet slower than 10Mbps:
When you stream Video on Demand content or use Play from Start feature, you might experience slow loading, buffering and poor streaming quality issues may occur.
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yup for my case, its free to get ultra box while I need to pay for PVR box.

Don’t need 4K tv for now since content in astro still limited
skycrew
post Nov 14 2019, 10:23 AM

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QUOTE(dannielshazmeer @ Nov 14 2019, 09:15 AM)
Appointment change ultra box 4k by astro on next Monday 18/11/2019

Upgrade 2 pvr box one primary one multiform to ultra box 4K

user posted image
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so fast. when you apply?
skycrew
post Nov 14 2019, 10:24 AM

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QUOTE(pokchik @ Nov 14 2019, 09:43 AM)
read through everything and if my understanding is correct - if I'm an Astro Superpack user,
1. I don't have to pay anything for the upgrade to Ultra box.
2. Monthly payment no change (so far).
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1. as long as you primary card bill > 100, its free upgrade + 24 months contract
2. yes
skycrew
post Nov 14 2019, 06:41 PM

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damn u astro

if I upgrade to ultra box, my rm25 rebate will be cancelled

fek!
skycrew
post Nov 14 2019, 10:50 PM

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QUOTE(netken @ Nov 14 2019, 06:15 PM)
my home has 2 decoder and 1 dish - curreny Byond package above rm360.00

- so do i get to upgrade 2 decoders free?
- do i need to change the dish as well?

or just as easy as installer coming to swap 2 decoders pnp?
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they only replace new LNB type and decoder

QUOTE(brianklc @ Nov 14 2019, 08:06 PM)
Tht is for beta users only, where u got this info?
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what info? the rm25 rebate ?

I live chat customer service to apply for ultrabox
skycrew
post Nov 18 2019, 11:45 AM

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QUOTE(JuneResources @ Nov 18 2019, 09:43 AM)
Your month subscriptions is how much?
My one also chat before, and wanna apply for ultra box.

But saw the installation fee RM199 shakehead.gif , damn I rather buy android box TV (with certify mcmc) with connecting internet.. Done..
It's over-pricing.. It's OK allow for tied contract 24 mths since the equipment might costly.. But since we pay mth subscriptions fees within 24 months, no point to charge again installation fee... sweat.gif
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more than 100.

i got rm25 rebate every month

if i upgrade to ultra box, im no longer entitled for the rebate
skycrew
post Nov 18 2019, 11:58 AM

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QUOTE(JuneResources @ Nov 18 2019, 11:55 AM)
Thanks and appreciate your advice..
So total cost for that particular month RM106 (Incl tax) to upgrade ultra.. Save 93 buck.. (from installation 199)
But after next month downgrade pack charge service RM10 (correct me if I'm wrong sweat.gif ), then deduct from saving 93 buck.. Then total saving RM83..

If I'm not mistake there are less than 5 UHD channels.. So still a bit not worth..
Unless in-coming extra 5 more UHD channels, then might be consider. hmm.gif
Same too mine one also rebate rm25...
Never mind lah.. Wait extra 5 more channels UHD available. Then u can upgrade too at that time also won't late..

Plus saw from 4K tv market price not cheap at all.. doh.gif
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yup at least after 1 year
skycrew
post Nov 23 2019, 04:25 PM

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QUOTE(uhlaw @ Nov 23 2019, 02:56 PM)
I just got clarification through email dated today (23/11/2019) regarding my RM30 monthly rebate, as follow:

"Please be advised that your account entitles for 24-months rebate based on the offer by our agent during a telephone conversation on 30th July 2019.

Do note, five (5) times rebate will be credited into the next invoice dated 10th December 2019. You may use and keep this e-mail for your reference."

Hopefully the rebate still continues as stated in email.
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why you got rebate?
skycrew
post Nov 23 2019, 07:21 PM

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From: Today, 08:30 PM
QUOTE(uhlaw @ Nov 23 2019, 04:58 PM)
Your rebate amount not same as mine too. I got my rebate when i called in CS to request termination of my astro in July 2019. Then CS offered me rebate of monthly RM30 for 24 months, with condition no termination within 24 mths. So, i just accept the offer and continue to become astro customer.
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i see, so its different type of rebate. mine is online registration promotion without 24 months contract but need to pay rm199 installation

so when I upgrade to ultrabox, i will get 24months contract and no more rebate.



 

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