Astro Version 13A, All about Astro Malaysia offerings
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 Nov 22 2022, 12:50 PM
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#1
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Junior Member
123 posts Joined: Aug 2006 From: Timbuktu  
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QUOTE(NewB-MX @ Nov 21 2022, 08:04 PM) Astro has been promoting that the WC will be telecast in 4K HDR. Lol, i thought it's only me that have this HDR issue. I just changed my tv to a Sony TV and didn't get HDR as well. Hopefully Astro will have a good answer for that...Still waiting for WeCare to reply my email.  |
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Nov 22 2022, 07:59 PM
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#2
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Junior Member
123 posts Joined: Aug 2006 From: Timbuktu
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QUOTE(NewB-MX @ Nov 22 2022, 07:29 PM) Received an email from WeCare asking for info like my TV brand and model, and short video of the channels. Sent for one of my TVs and decoders (with Channel 805 video, telling them 825 is not relevant since Astro itself says that is HD only). Damn... so called all matches with HDR and don't even get to see it. I hope they will actually acknowledge the problem and solve it. It's already the 3rd day of the world cup and still no HDR.Looks like Astro is behaving as if there is really HDR. I also mentioned in my reply that after checking around many other customers are not getting HDR as well and 'warned' that I hope it is not a case of false advertisement which would be an offence. Called CS a few min ago and found out they have shortened their operating hours to 7pm only! I think it used to be till 11pm or 12am. CS via WhatsApp is manned by bot only, via phone is till 7pm only and via email takes 2 days for a reply (not necessarily with a solution or is a substantive reply). It is getting worse and worse, but for football fans there is no real (legal) option available. 🤬 Qash-M liked this post
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Nov 24 2022, 01:15 PM
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#3
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Junior Member
123 posts Joined: Aug 2006 From: Timbuktu
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QUOTE(Qash-M @ Nov 24 2022, 12:43 PM) [attachmentid=11313983] Automatic right rather than manually selecting the HDR mode? I will test it out then when I get back from workFinally HDR is back. |
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