Astro Version 13A, All about Astro Malaysia offerings
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 Oct 13 2022, 02:54 PM
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#1
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Senior Member
2,149 posts Joined: Aug 2005 From: Malaysia  
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Hi,
I'm thinking to subscribe Astro Plug & Play to watch world cup in 4K UHD. I';m using 500Mpbs maxis fibre plan. Am i going to experience crystal clear picture quality like sateliite dish decoder does? |
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Oct 13 2022, 03:36 PM
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#2
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Senior Member
2,149 posts Joined: Aug 2005 From: Malaysia
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QUOTE(SARA Arshaviin @ Oct 13 2022, 03:34 PM) Don't expect too much, in my Samsung 4K TV astro's UHD channel 805 look darker. I can't adjust my TV settings also...maximum tried ..already give up. Are you using plug and play?  Beside look darker, do you experience buffering too ? |
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Nov 1 2022, 11:23 PM
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#3
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Senior Member
2,149 posts Joined: Aug 2005 From: Malaysia
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Using Astro Plug & Play now, suffering issue is real... even on channel like AEC, TVB Jade and etc. i'm using Maxis home fibre 500Mbps... using cable connection to ultrabox, but still get buffering from time to time...
any way to improve the streaming quality? |
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Nov 3 2022, 02:12 PM
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#4
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Senior Member
2,149 posts Joined: Aug 2005 From: Malaysia
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When i call Astro Customer Service hotlink, there is an announcement saying that they are encountering intermittent technical issues for ultra and ulti box. I believe it is referring to intermittent buffering issue that many people facing now?
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Nov 4 2022, 11:27 PM
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#5
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Senior Member
2,149 posts Joined: Aug 2005 From: Malaysia
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QUOTE(fruitie @ Nov 4 2022, 07:41 PM) How do I get the UHD channel working on my TV? Mine is Sony X80J which should be supported. Coincidentally, today our condo upgraded our infra to support UHD. However, when I turned on 805 it’s black screen. Any idea how to get it done? Already using ultrabox. Are you using satellite or plug & play? |
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Nov 5 2022, 10:35 AM
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#6
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Senior Member
2,149 posts Joined: Aug 2005 From: Malaysia
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QUOTE(fruitie @ Nov 5 2022, 12:37 AM) Satellite. Go to Tuner setting, check LNB type, select dCSS. |
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Nov 9 2022, 11:30 PM
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#7
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Senior Member
2,149 posts Joined: Aug 2005 From: Malaysia
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QUOTE(linkinstreet @ Nov 9 2022, 10:14 AM) Patched a previous Astrogo loophole you are right! many of my friends complain most astro channels doesnt work in those famous TV box now... |
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Nov 25 2022, 12:07 PM
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#8
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Senior Member
2,149 posts Joined: Aug 2005 From: Malaysia
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Astro replaced me a brand new Ultrabox due to an intermittent buffering issue, i tested it for few hours yesterday, buffering issue is occurring too.
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Nov 25 2022, 03:19 PM
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#9
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Senior Member
2,149 posts Joined: Aug 2005 From: Malaysia
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QUOTE(joshhd @ Nov 25 2022, 01:18 PM) Lol.... Your Ultra Box connected to the LAN cable, right? Yap, i connected to LAN cable. I believe if you stream Netflix 4K, no issue, right? Only when watching live TV channel on Plug & Play, right? Report this to Astro customer service, and let us know what they say afterwards. Or email them also can, and attach with your speedtest results to make it more convincing. I'm curious to see how far will they go on this... No issue for streaming Netflix 4K, youtube, TVB anywhere app.. it only happen when watching live TV on astro. I will write an email to wecare@astro... will update here once i hear from them |
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