Thank you for calling Lazada Malaysia
Hello there,
My name is Evelyn.
Am I speaking to Mr Jason?
E.Johanna
Yes
I feel unsatisfied on my order #2016xxxx & #2016xxxxx have been cancelled
Jason
Hello Mr Jason, good afternoon

We are truly sorry this has happened. We understand your frustration, and we will do our best to help you ya sir

E.Johanna
I wonder why i buy durex from lazada, still kena cancel eh?
So lazada dunwan sell durex to us? then have a chance let me & my girlfriend produce a baby? Then buy baby milk powder from lazada?
Jason
hahahaha,
we truly apologize sir, this reply from you just made de-stress me,
I'm really sorry, I am not in the intention of making fun sir,
as per check in the system,
Your money amount to RM 49.98 are in the midst of process to be refunded to you,
however, we also would like to offer you a voucher worth x as a compensate
The code and details of the voucher will be sent to you via email sir withing 24 hours
We hope all your concern has been addressed properly
and if not please do raise in here so that we can make it worth your while.
Is there anything else that we can help you with Mr Jason?
E.Johanna
Ok, thank you, Ms Evelyn