Lazada Discussion V28 | #LazCelebrate, #LazTruck #LazadaBirthdayMoments 
Jul 4 2018, 12:39 AM
QUOTE(PROVIDA2U @ Jul 1 2018, 12:56 AM)
no la, if shopee, buyer can cancel if the item order not accepted, once accepted, you still can cancel, but need approval from buyer, but is totally cancel able bcos buyer can not change to shipping anymore, so is cancel able. (shopee need time to confirm payment gateway money into account first before refund, so is totally need a weeks, not seller control)
same to seller, if receive an order, and "confirm", seller cant cancel it anymore, only buyer can cancel it. if not wrong la. i think all system is same.
i sell in 3 plateform, only lazada can return goods without any concern of buyer.
I don't understand your question , lets say bought an item now and 5 minutes later found out wrongly bought because of seller didn't list out the expiry date or item doesn't list out the correct spec.same to seller, if receive an order, and "confirm", seller cant cancel it anymore, only buyer can cancel it. if not wrong la. i think all system is same.
i sell in 3 plateform, only lazada can return goods without any concern of buyer.
Can buyer cancel the item immediately within 5 minute ?
If seller haven't "confirm" order ? or if seller "confirm order" buyer can cancel the order ?
QUOTE(PROVIDA2U @ Jul 1 2018, 01:10 AM)
and answer you in seller perspective, if i got an order, we dont have ready stock, we will get panalty (lazada), in 11street (seller can drag very long until buyer cancel it but not seller), shopee with a weeks preparation period so within that period shud be free to cancel. BUT refund process need wait payment gateway to platform, only to buyer.
shopee is a plateform charge zero percent from seller, buyer. so consider a bit charity platform, maybe not the best, but the cheapest so far what i can see in malaysia market.
charges high to low
lazada > 11street > shopee
if you want totally BUYER friendly platform, go lazada, they do until local seller boycott them ady, even i have a china account in china ladaza -> malaysia, we sell nothing, bcos they side to buyer too much untill UNLIMITED CONDITION 7 DAYS RETURN!!! SCAMMER BUYER TOO MUCH IN MALAYSIA!!! BUY WEAR RETURN, BUY USE RETURN. headache to deal with lazada.
How does laz know you don't have ready stock ? I remember laz give out few days to prepare for stock.shopee is a plateform charge zero percent from seller, buyer. so consider a bit charity platform, maybe not the best, but the cheapest so far what i can see in malaysia market.
charges high to low
lazada > 11street > shopee
if you want totally BUYER friendly platform, go lazada, they do until local seller boycott them ady, even i have a china account in china ladaza -> malaysia, we sell nothing, bcos they side to buyer too much untill UNLIMITED CONDITION 7 DAYS RETURN!!! SCAMMER BUYER TOO MUCH IN MALAYSIA!!! BUY WEAR RETURN, BUY USE RETURN. headache to deal with lazada.
I know about 11street wasn't that good in terms of response from CS not sure about buyer cancel it.
All of the 3 platform , which one is the fastest on refund for seller and buyer ?
Shopee is good if there is a protection for both parties.Scare to see buyer like us bought a PS4 pro and shipped a mouse instead.If without unboxing , no one knows what item inside but if unbox seller can claim buyer cheated. Hassle.
I don't know about how much laz side buyers , but shouldn't they have an option for scammer who return wear/use item ?
Laz should give every Seller a sticker and encourage seller to record the "boxing" procedure+putting the sticker.
Laz should also have rating on buyer and seller on how well on both.Only seller who sell and buyer who bought can rate.
Quote
for telling , but where can I found an option like MAKE AN OFFER ? while seller have it ? 
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