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Filter Fresca Disruptor Water Filter Purifier NSF PoU, 100% Highest Quality USA/UK Components

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WhitE LighteR
post Aug 31 2018, 09:28 AM

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For installation on quartz stone kitchen top, do we need to prepare the hole ahead of the FD installation or u will drill the hole when u come to install ?
WhitE LighteR
post Apr 8 2021, 06:50 PM

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Hi. How much is Fresca Disruptor replacement catridges + delivery in Selangor?

My stage 1 has a tear in it after 3 years of use.

I notice the Lazada is showing 349. But in the 1st post is 300.

How do I buy using the 300 offer for Lowyat members. Thx

This post has been edited by WhitE LighteR: Apr 8 2021, 06:52 PM
WhitE LighteR
post Apr 8 2021, 11:40 PM

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QUOTE(hestati @ Apr 8 2021, 11:07 PM)
Yep, still 300 for LYN members. We are getting new batch of cartridges, would you be able to wait about 2 weeks or so? We now have an option for stage 1 iron removal. Can you send a photo of your stage 1 please?

P.S. possible to get 300RM price from Shopee through "make an offer"
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Tear in my stage 1 media. The media has become like a mush of wet paper.

user posted image

My stage 2 have no damage. Stage 3 is time for a replacement.

I also did a clean up on my PoE. Seems to be ok. No damage in the filter yet.

Since I believe stage 1 is a pre filter that the PoE already handle anyway, 2 weeks should be ok for me.

Will u be selling 20" PoE replacement filter that can handle iron too?
WhitE LighteR
post Apr 10 2021, 02:08 AM

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QUOTE(hestati @ Apr 10 2021, 01:48 AM)
I would say change all 3. 3 years you are really pushing it, it is disintegrating already. But your stage 1 looks really clean! I will PM you as soon as we get the cartridges. I hope end of next week, fingers crossed
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Thanks. I look forward to the new stock.
WhitE LighteR
post Apr 22 2021, 10:11 AM

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QUOTE(hestati @ Apr 22 2021, 05:15 AM)
We now have different type of stage 1 available, announcement is in the 1st post.
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I cant seems to find the replacement catridge for all 3 together in shopee

with the new stage one price for LYN member has increase to 330?
WhitE LighteR
post Apr 22 2021, 07:30 PM

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QUOTE(hestati @ Apr 22 2021, 07:23 PM)
That is correct. We don't have regular stage 1 for now (receiving soon), but we have upgraded stage 1, this is why I did not open Shopee listing. Looking at your filter, you probably do not need updated one, this is why I think you better wait for old version. Scheduled delivery is Apr 28th, they pushed it back by 1 week due to delays at some ports
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actually i dont mind to try something new.

but still, i cant find the listing in the shop page.

can you post the direct link for replacement catridge here? or u havent open the listing public yet?
WhitE LighteR
post Aug 11 2022, 10:04 AM

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QUOTE(hestati @ Aug 10 2022, 10:33 PM)
Friends, for a full transparency.

Temporarily stage 1 is still 1 micron but MADE IN TAIWAN, from our well trusted supplier.

Why is that? I will explain it here without blaming someone, since we are still in investigation and talks.

We had 1 micron USA NSF supplier for years. Last batch from them came  with absolute horrible taste and smell. So bad, that carbon could not stop it. I was completely shocked! After all, it is NSF and also their internal QC did not catch it. So we complained and they sent us the replacement. And it AGAIN had the same issue, this time worse. We then tried another USA supplier and got the same, but less smell (carbon could catch it). Apparently there was an issue with the base material (no worries, Disruptor uses different material).

I understand that anything can happen, but cmon, this is why we trust NSF, right? So we are now in 3-way talks with the supplier and NSF. Supplier is blaming us for "improper transportation and storage" which is not true, after all, we were dealing with them for 5 years, never had this issue. NSF is "collecting evidence", so they asked us to send the sample, asked the supplier to send the sample and we are still in investigation.

Anyway, our internal QC is able to catch all of that, we will not let anything bad slip past our QC so rest assured that everything is still in order, you are getting safe product with 1 micron 1st stage. I will keep everyone updated on how it goes with NSF. I believe their reaction is REALLY important to see. If they side with the manufacturer, then it is all just money grab. We have 0 interest in lying to NSF, so it is a good test.
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Good job thumbup.gif
WhitE LighteR
post Jul 28 2024, 11:59 PM

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Thanks for the update.

 

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