ASTRO "SOME" HD CHANNELS CANNOT VIEW (SCNA), ASTRO Service Currently Not Available
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 Apr 23 2018, 11:32 AM
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Junior Member
244 posts Joined: Mar 2007  
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QUOTE(davidgoh @ Apr 23 2018, 10:20 AM) I called local Astro installer come check ... they go to roof dont know do what ... than come down said ok . charge RM 60 .... ya... strangely. after they fix, can work. Replaced some connector and cable up there. But how come many people complaining same issue at the same time?now all channels can view ... but STRENGTH drop from 88 to 62  |
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Apr 23 2018, 11:44 AM
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Senior Member
7,800 posts Joined: Dec 2014 From: Malaysia
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Someone else also experiences similar issue that you're facing now. You can refer to the forum posts here on troubleshooting steps: https://forum.lowyat.net/index.php?showtopi...post&p=88600067
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Apr 23 2018, 03:11 PM
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Junior Member
86 posts Joined: Aug 2006
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QUOTE(jojo_g2 @ Apr 23 2018, 11:32 AM) ya... strangely. after they fix, can work. Replaced some connector and cable up there. But how come many people complaining same issue at the same time? Maybe - MAYBE LA - ASTRX want give their sub contractor cari makan ,,, so purposely change some setting , so we will request service with them ..... MAYBE LA |
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Apr 23 2018, 03:36 PM
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Junior Member
200 posts Joined: Feb 2018
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QUOTE(davidgoh @ Apr 23 2018, 03:11 PM) Maybe - MAYBE LA - ASTRX want give their sub contractor cari makan ,,, so purposely change some setting , so we will request service with them ..... MAYBE LA same~ they wanna cari makan from this aspect already well, im expecting more reviews here complaining about the same thing already |
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Apr 23 2018, 05:42 PM
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Junior Member
86 posts Joined: Aug 2006
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QUOTE(Ray Leee @ Apr 23 2018, 03:36 PM) same~ they wanna cari makan from this aspect already now a day people all online see movie... those dont have fast internet or tv box all subscribe njoi .... astro is outdated after some time...... installer all can gulung tikar liao ... well, im expecting more reviews here complaining about the same thing already |
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Apr 23 2018, 08:49 PM
Show posts by this member only | IPv6 | Post
#26
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Senior Member
3,669 posts Joined: Apr 2006
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Eh? Speaking of which.......my NJOI also suddenly has signal lose after 5-10 minutes.
Using the remote to power off and on = still same signal loss Unplug the power source, replug back = can view again, but then signal will be gone after 5-10 minutes. |
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Apr 24 2018, 12:04 PM
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Junior Member
86 posts Joined: Aug 2006
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QUOTE(JohnLai @ Apr 23 2018, 08:49 PM) Eh? Speaking of which.......my NJOI also suddenly has signal lose after 5-10 minutes. some of njoi using second hand ( used unit ) decoder and satelite... yours is new set or used set ?Using the remote to power off and on = still same signal loss Unplug the power source, replug back = can view again, but then signal will be gone after 5-10 minutes. |
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Apr 24 2018, 07:16 PM
Show posts by this member only | IPv6 | Post
#28
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Senior Member
3,669 posts Joined: Apr 2006
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QUOTE(davidgoh @ Apr 24 2018, 12:04 PM) some of njoi using second hand ( used unit ) decoder and satelite... yours is new set or used set ? "New" set. Samsung Zapper.Decoder was made in Dec 2012. I have it installed in May 2014. The weird signal loss happened since 2 months ago. |
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Apr 25 2018, 09:08 AM
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Junior Member
155 posts Joined: Jul 2005
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Hi Guys
Recently bought a 4k Tv and noticed that Njoi 8tv have choppy video not all but especially during Korean drama. Did some read up and off all motion function but problem persist. Tried all the resolution settings also same. Didn't see this when using Hd ready plasma. Is there something else we can do or it's a wrong frame rate from the source? Thanks |
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Apr 25 2018, 10:46 AM
Show posts by this member only | IPv6 | Post
#30
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Senior Member
7,800 posts Joined: Dec 2014 From: Malaysia
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QUOTE(meximum @ Apr 25 2018, 09:08 AM) Hi Guys You'll see the frame rate difference because South Korea uses 60Hz system, but Malaysia use 50Hz (we follow British standard). Recently bought a 4k Tv and noticed that Njoi 8tv have choppy video not all but especially during Korean drama. Did some read up and off all motion function but problem persist. Tried all the resolution settings also same. Didn't see this when using Hd ready plasma. Is there something else we can do or it's a wrong frame rate from the source? Thanks The source (e.g. Korea drama) is 30/60fps, but Malaysia transmit it as 25/50fps, so some viewers may notice the judder/inconsistent motion due to lesser frame rate from original source. |
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Apr 25 2018, 03:34 PM
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Junior Member
155 posts Joined: Jul 2005
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QUOTE(joshhd @ Apr 25 2018, 10:46 AM) You'll see the frame rate difference because South Korea uses 60Hz system, but Malaysia use 50Hz (we follow British standard). Thanks for the explanation.The source (e.g. Korea drama) is 30/60fps, but Malaysia transmit it as 25/50fps, so some viewers may notice the judder/inconsistent motion due to lesser frame rate from original source. Previous plasma was 600hz\10 and i guessed it handled the issue better. |
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Sep 29 2018, 09:17 PM
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Junior Member
438 posts Joined: Apr 2007 From: Petaling Jaya 
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i'm having this problem since today also
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