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ASTRO "SOME" HD CHANNELS CANNOT VIEW (SCNA), ASTRO Service Currently Not Available
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TSdavidgoh
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 Apr 19 2018, 04:07 PM, updated 8y ago
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Getting Started
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This few days my ASTRO channels suddenly cannot open on few HD channels ...
- HD310, HD332, HD637, AXN HD, DIVA HD and more ... total of 8 channels
when open channels it come out SCNA ......
Called to Astro + Email to Astro .... They said account active ... need send technician BUT will charge RM65!
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Anyone of you facing this problem before ?
What to do ? ( beside ask technician come )
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Pay them every month nearly RM100 per month ... but cannot view, and want charge to service ....
what the h....
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TSdavidgoh
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Apr 20 2018, 02:10 PM
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Getting Started
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QUOTE(nexona88 @ Apr 19 2018, 09:04 PM) Hmm no issues for far.. What's your signal strength.. Have done full signal scan?? others channels signal strength 88+ the problem channels = 0 how to do signal scan ? |
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TSdavidgoh
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Apr 20 2018, 02:11 PM
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Getting Started
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QUOTE(cdspins @ Apr 19 2018, 04:14 PM) My case is not scna but the image is very blocky and paused every second... also cannot watch... before come out this problem , the problem channels will black screen for few second ( always) |
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TSdavidgoh
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Apr 20 2018, 02:11 PM
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Getting Started
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QUOTE(jojo_g2 @ Apr 19 2018, 04:10 PM) same mean = same problem or same kena charge ? |
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TSdavidgoh
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Apr 20 2018, 05:06 PM
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Getting Started
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QUOTE(nexona88 @ Apr 20 2018, 02:47 PM) Home > Setting > STB diagnostic > Tuner > Transpoder Scan  will it make my other channels also gone ? |
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TSdavidgoh
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Apr 20 2018, 05:08 PM
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Getting Started
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QUOTE(acbc @ Apr 20 2018, 02:50 PM) Terminate Ass Troll. I did and parents complained. I don't care. Will get an Android box for them instead. Pay so much but service like cock. I have TV Box - Unblocktech brand with Unifi 10MB ... Astro channels also can view from this ..... but not Full HD quality ... |
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TSdavidgoh
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Apr 21 2018, 10:01 AM
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Getting Started
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QUOTE(nexona88 @ Apr 20 2018, 06:02 PM) don't think so... done before.. okay only  did that .. show some transponder in unlocked condition - strength 0 |
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TSdavidgoh
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Apr 23 2018, 10:19 AM
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Getting Started
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QUOTE(jojo_g2 @ Apr 21 2018, 10:43 AM) same problem, same charges. end up they came and find that some shitty cable out on the roof is exposed.. bla bla bla. HAve to fork out rm69. For now, all the HD channel working. I called local Astro installer come check ... they go to roof dont know do what ... than come down said ok . charge RM 60 .... now all channels can view ... but STRENGTH drop from 88 to 62 |
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TSdavidgoh
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Apr 23 2018, 10:20 AM
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Getting Started
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QUOTE(jojo_g2 @ Apr 21 2018, 10:43 AM) same problem, same charges. end up they came and find that some shitty cable out on the roof is exposed.. bla bla bla. HAve to fork out rm69. For now, all the HD channel working. I called local Astro installer come check ... they go to roof dont know do what ... than come down said ok . charge RM 60 .... now all channels can view ... but STRENGTH drop from 88 to 62 |
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TSdavidgoh
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Apr 23 2018, 11:12 AM
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Getting Started
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QUOTE(ad2000 @ Apr 23 2018, 10:25 AM) I kena before few years back..D.I.Y replace the SATCR LNB with parts taken from extra dish at satellite dish...problem solved.. the plastic LNB signal deteriorated due to weather wear and tear (a.k.a sun and rain) INM Lazada got sell quite cheap LNBYa i saw it in Lazada RM30+++ ja ...... but dont know how to replace |
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TSdavidgoh
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Apr 23 2018, 03:11 PM
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Getting Started
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QUOTE(jojo_g2 @ Apr 23 2018, 11:32 AM) ya... strangely. after they fix, can work. Replaced some connector and cable up there. But how come many people complaining same issue at the same time? Maybe - MAYBE LA - ASTRX want give their sub contractor cari makan ,,, so purposely change some setting , so we will request service with them ..... MAYBE LA |
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TSdavidgoh
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Apr 23 2018, 05:42 PM
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Getting Started
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QUOTE(Ray Leee @ Apr 23 2018, 03:36 PM) same~ they wanna cari makan from this aspect already  well, im expecting more reviews here complaining about the same thing already now a day people all online see movie... those dont have fast internet or tv box all subscribe njoi .... astro is outdated after some time...... installer all can gulung tikar liao ... |
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TSdavidgoh
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Apr 24 2018, 12:04 PM
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Getting Started
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QUOTE(JohnLai @ Apr 23 2018, 08:49 PM) Eh? Speaking of which.......my NJOI also suddenly has signal lose after 5-10 minutes. Using the remote to power off and on = still same signal loss Unplug the power source, replug back = can view again, but then signal will be gone after 5-10 minutes. some of njoi using second hand ( used unit ) decoder and satelite... yours is new set or used set ? |
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