Hi Maxis,

I upgraded the plan to 30Mbps on 14-March, 2018.
The Download (DL) and Upload (UL) speed was slow.
I called Maxis Support Staff and they managed to fix it after 2 days.

Today (29-March, 2018) I noticed that since the beginning of the week the connection to the Internet getting slower and it gets disconnected frequently.
I ran several speed tests at www.speedtest.net and the DL and UL are extremely slow.

Please help to fix this problem asap. Otherwise please stop the 30Mbps upgrade because I am not going to use broadband service that is not consistently stable.

You can reach me at marcus.ck.lee@gmail.com

Thanks[attachmentid=9698281]

My fiber 10mbps also getting 4mbps DL only... Wats maxis gonna refund us?

hi,
i tried both eth and wifi, eth is only slightly better.
rebooted the modem/router, no difference.

it just wont go 10mbps...