Hi all,

I have a very weird thing thats happening to one of my DS4 controller and I apologize in advance if this is not the correct subforum to post. Note that I've scoured the internet, forums etc to search for a solution but i just cant seem to find any.

Issues:

- Controllers Bluetooth will NOT connect to the PS4.
- The controller can ONLY be used if its connected via cable on the PC. I use it mostly to play Witcher 3 on Steam.
- When connected to PS4 via cable, only the orange light is turned on.
- Pressing the PS button does nothing. Not a beep. No lights. NOTHING!


Failed fix attempts :

- tried resetting
- pressed PS button and options
- pressed reset button (5sec) in the back
- connected cable to ps4, did hard shut down to invoke database rebuild

If you sifu's know of any way I can fix this, it would be a great help! Also, is it fixable if sent to shop?

Thanks in advance!

Did you try a different cable ?
Different USB port on your PS4?

Yes for tried different cable.
No for USB. will check it out tonight.

Is it fixable if the above doesnt work?

buy new one la

Could be Bluetooth is damaged.
Older PS4 controllers cannot be linked/controlled via USB with PS4.

Only the newer PS4 controller can do so. The one with the light bar on the touchpad.

This post has been edited by LegendLee: Mar 27 2018, 03:10 PM

thats always the easiest fix sir. i most definitely can afford it, but i'm just more driven for the knowledge of fixing the controller.

noted with thanks. hmm.. odd. how can the USB be damaged...

Chances are it's the Bluetooth receiver on ur controller.
Try doing this and see if you can detect it on your pc.
https://www.techradar.com/how-to/gaming/how...on-a-pc-1309014

oh, no LegendLee. My controller works fine when connected to my PC via USB cable.

the issue is it it's not detected at all on my ps4. i dont know whether its a battery issue or bluetooth issue.

I mean try connecting it to your pc via Bluetooth.
I assume you've a laptop with Bluetooth ? Or even an android phone ?

This post has been edited by LegendLee: Mar 27 2018, 05:03 PM

cant. the controller doesnt even light up when i press the PS button. meaning that it wont be receiving or transmitting any BT signals.

That confirms it then.
As for causes, did you use a quick charge charger to charge your dualshock ? There are cases where those higher voltage charger damages the dualshock.

sounds like a dead battery

I can't recall though i'm not discounting the possibility. noted on the quick charger.

i will try and do a battery swap and see if that works and possibly the USB board as well.

thanks guys! will update.

well heres an update.

i dismantled my controller, took out its USB charger board out and replaced it with another controllers (working) USB charger board. i also swapped its batteries and guess what: my controller still doesn't work!

how la liddat.

Only second gen dualshock 4 can do that.
The one with light bar on the touch pad.

Original dual shock 4 cannot do that. It can only connect to your PS4 via Bluetooth even when you plug it in

Seems to be the Bluetooth then.
It's not transmitting any Bluetooth at all.

my thoughts as well. im still waiting for my USB board to arrive then i'll really make my decision. right now, even after swapping the battery and USB board, the controller still wont turn on. (yes, the swapped battery was fully charged.)

well i've swapped the boards for the USB board and it doesnt work. i guess i'll just use it as a wired set on my PC. thanks guys.