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 Need Help On.., Malware/Virus

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TSwyyam
post Mar 26 2018, 07:36 PM, updated 8y ago

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Hey guys, recently notice my huawei mate 10 pro got pop out some kind of advert suspected is malware.
Pop out randomly when i call or wechat .. etc etc
What should i do beside reformat the whole phone?
I already done virus scan.
But the problem still there.

Please help.. icon_question.gif

P/s: I dont know how i got it . Never been to any porn site before blush.gif
will4848
post Mar 26 2018, 07:56 PM

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not porn only got malware or virus ....

pls check the apps u download, izzit all u download from play store ... or u install from others source tongue.gif


TSwyyam
post Mar 26 2018, 08:02 PM

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QUOTE(will4848 @ Mar 26 2018, 07:56 PM)
not porn only got malware or virus ....

pls check the apps u download, izzit all u download from play store ... or u install from others source  tongue.gif
*
Yes. All from play store. I already very careful on this new phone but still kena.. Haizz
will4848
post Mar 26 2018, 08:06 PM

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QUOTE(wyyam @ Mar 26 2018, 08:02 PM)
Yes. All from play store. I already very careful on this new phone but still kena.. Haizz
*
then if u dont wanna to factory reset, u just uninstall the apps n download again .... bruce.gif
TSwyyam
post Mar 26 2018, 08:06 PM

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QUOTE(will4848 @ Mar 26 2018, 08:06 PM)
then if u dont wanna to factory reset, u just uninstall the apps n download again ....  bruce.gif
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which app u mean? many o..
will4848
post Mar 26 2018, 08:09 PM

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QUOTE(wyyam @ Mar 26 2018, 08:06 PM)
which app u mean? many o..
*
start with the game first n those free but unnecessary apps .... n chinese apps too ...

normally apps like youtube, whatsapp or google own apps should be ok one ...

TSwyyam
post Mar 26 2018, 08:12 PM

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QUOTE(will4848 @ Mar 26 2018, 08:09 PM)
start with the game first n those free but unnecessary apps .... n chinese apps too ...

normally apps like youtube, whatsapp or google own apps should be ok one ...
*
So u mean after i did that then my phone considered ok liao?
will4848
post Mar 26 2018, 08:15 PM

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QUOTE(wyyam @ Mar 26 2018, 08:12 PM)
So u mean after i did that then my phone considered ok liao?
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not really, it depend also .......deswai the best solution is factory reset devil.gif
TSwyyam
post Mar 26 2018, 08:18 PM

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QUOTE(will4848 @ Mar 26 2018, 08:15 PM)
not really, it depend also .......deswai the best solution is factory reset  devil.gif
*
rclxub.gif rclxub.gif rclxub.gif
haha
thanks anyway..
will4848
post Mar 26 2018, 08:19 PM

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QUOTE(wyyam @ Mar 26 2018, 08:18 PM)
rclxub.gif  rclxub.gif  rclxub.gif
haha
thanks anyway..
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welcome icon_idea.gif
WiLeKiyO
post Mar 26 2018, 11:49 PM

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QUOTE(wyyam @ Mar 26 2018, 07:36 PM)
Hey guys, recently notice my huawei mate 10 pro got pop out some kind of advert suspected is malware.
Pop out randomly when i call or wechat .. etc etc
What should i do beside reformat the whole phone?
I already done virus scan.
But the problem still there.

Please help..  icon_question.gif

P/s: I dont know how i got it . Never been to any porn site before  blush.gif
*
Can you print screen the pop up ads?
TSwyyam
post Mar 27 2018, 11:57 AM

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QUOTE(WiLeKiyO @ Mar 26 2018, 11:49 PM)
Can you print screen the pop up ads?
*
ok.. i waiting the advert to pop out
future80
post Mar 27 2018, 05:19 PM

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force close / disable the most suspected apps, then to see whether advert still on going,
you may not try 1 by 1, may be 3 by 3, to save your time.
once found the defected apps, uninstall it.

when advert pop out, check your current 'running' apps, then you can limit down the qty of apps to check.
let say you currently have 5 apps open, advert pop out, then these 5 apps could be defected, check 1 by 1 , it may not only 1 defected, may be more than 1.
1depp1
post Mar 29 2018, 04:24 PM

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probably some ads you accidentally pressed which spreads Malware.

 

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