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Unifi Official TM UniFi High Speed Broadband Thread V33, Enjoy Your UniFi

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neooren
post Mar 27 2018, 12:54 PM

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QUOTE(soonwai @ Mar 27 2018, 12:50 PM)
About equal but C1200 has problems with stability. It keeps rebooting by itself but I’m sure that’ll be fixed in due time. DIR-850L is the more stable one for now. Wifi for both are quite weak (low TX power.)
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rebooting by itself probably fixed with new firmware 15/02/2018...
just updated mine last week and my IP maintain the same until now
neooren
post Mar 27 2018, 01:07 PM

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QUOTE(soonwai @ Mar 27 2018, 12:59 PM)
That’s good news. Any other problems still present?
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don't have any problem with this router before
except for its taking forever to reboot, I don't have this problem with my old ASUS RT N12

This post has been edited by neooren: Mar 27 2018, 01:07 PM
neooren
post Mar 30 2018, 03:43 PM

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QUOTE(holymushroom @ Mar 30 2018, 03:21 PM)
then there is no way for you to reach 100mbps using wifi. complain tm and they will change another router for you. My gf house is using 50mbps and cant even reach that speed with a single band router. after complained they replaced the dir850 for her and it is foc. not sure about your case since her contract is refreshed for 2 years.
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kena RM53 one time charge or not?
same situation but got RM53 one time charge for TM tech to come and test the speed and replaced router
charge in next bill...


neooren
post Mar 30 2018, 03:50 PM

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QUOTE(freedom2k @ Mar 30 2018, 01:57 PM)
Just now TM contractor came and proceeded with my 50Mbps to 100Mbps upgrade. But how come they didn't change my router? I was told that I will get a router replacement by the Unifi staff when they called and offered me this RM20 upgrade package.

I am using the Dlink DIR-615 (the white color one), the technician just plugged in the LAN cable to test the speed, it was around 90Mbps download and 50Mbps upload speed. Is it normal  confused.gif
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I completed my RM20 upgrade 50-100mbps yesterday...
but no need TM tech to come just restart modem only

but when I check my unifi acc online my service start date change to yesterday 29March2018
is that mean my contract got refreshed?
can you check yours?
neooren
post Apr 3 2018, 12:04 PM

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QUOTE(fruitie @ Apr 3 2018, 11:58 AM)
Guys, I plan to complain to TM about the redundancy of UniFi TV.

In my UniFi Portal, it is still showing Jumbo and Ruby.

I'm chatting with CS on LiveChat and he said I'm still on Jumbo and Ruby and asked if I received SMS for upgrade to Ultimate and Ruby Plus.

Can someone please enlighten me if Jumbo is now renamed to Ultimate and Ruby to Ruby Plus?

Or I still need to wait for SMS to upgrade? I thought it is just a plan rename but looks like no? I'm confused.
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I received sms and email upgrade from aneka to aneka plus...
but in unifi portal jumbo lite and i still watching jumbo lite
neooren
post Apr 10 2018, 12:32 PM

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QUOTE(epalpai @ Apr 10 2018, 10:32 AM)
after few complaints (and curses) to TM, today they changed my router from DIR850 (the black cylinder one) to C1200 (the one with 3 antennas). does the newly changed router has the new firmware, or do i have to upgrade it myself?

last time no issue encountered with the L7 router they installed for 30mbps then upgraded to 50mbps.  unsure.gif
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my firmware version: 1.0.0 Build 20180208 rel.57928 (EU)
you can download from
https://www.tp-link.com/my/download/Archer-...1.html#Firmware
neooren
post May 4 2018, 05:22 PM

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QUOTE(ycs @ May 4 2018, 04:06 PM)
anyone using jumbo lite previously, and now which package they migrate you to?

i'm still on jumbo lite
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still jumbo lite

neooren
post May 16 2018, 02:41 PM

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QUOTE(RViN @ May 16 2018, 01:53 PM)
Received my new bill today, and contrary to what they told me that I would need to only top up RM20 from my current RM179 for 50Mbps (so new rate should be RM 199 for 100Mbps), the bill charged me RM214.99 instead,

Anyone else had this happen?
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should be like that for the 1st bill after upgrade..
depend on your start date...expect normal bill 199+gst 2nd bill onwards..
neooren
post May 16 2018, 02:57 PM

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QUOTE(#Victor @ May 16 2018, 02:50 PM)
If u read ur the service date for UniFi, it pro-rated ur 50Mbps for current month and full charge for 100Mbps from the date u got upgraded until next month.
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good explanation thumbup.gif

unifi...we pay first then use the service that why for 1st month we need pay double (2 months)
neooren
post May 17 2018, 03:30 PM

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QUOTE(AVFAN @ May 17 2018, 03:20 PM)
i think it is like this... for 100mbps:

.. someone had said there are some paying rm149.
.. there was a photo for rm149 promo somewhere.
.. can't be sure but maybe one rm169
.. a few rm179
.. majority rm189
*
and rm199
neooren
post Jul 12 2018, 05:31 PM

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anyone plan to downgrade unifi speed to 10mbps (rm129)?

neooren
post Jul 12 2018, 05:47 PM

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QUOTE(rajlesta00 @ Jul 12 2018, 05:41 PM)
Raya promo 30mbps RM129 still exist?

Currently I am paying RM159 for 30mbps (no contract)

thinking to subsribe RM129 30mbps Raya promo (with contract, under different name of course)
and get turbo upgrade to 300mbps next year...
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currently on 100mbps for RM199
maybe just wait until they turbo me to 800mbps then cancel the account
reapply 100mbps (after turbo) for RM129

neooren
post Jul 13 2018, 09:43 AM

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any good AP to match with TM supplied ac1200 router?
neooren
post Jul 13 2018, 04:11 PM

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QUOTE(iguana_dude_619 @ Jul 13 2018, 03:44 PM)
apply new 10Mbps package lor. later you will get 100Mbps upgrade
but you need to suffer for xx months with 10Mbps speed.  puke.gif
if alone ok lor. but more then 3 people I'll die wei. 1 people stream netflix/download snail speed the rest  mega_shok.gif
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or just wait until 800mbps materialised
then downgrade or reapply 100mbps
neooren
post Jul 14 2018, 10:01 AM

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From my mi a1 and redmi note 5, tplink ac1200 router. 5ghz speed is 433mbps. Theoretical or actual?
neooren
post Jul 14 2018, 10:21 AM

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Atleast charge us rm129 until tm upgrade us to 800mbps
neooren
post Jul 14 2018, 12:54 PM

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QUOTE(Ben Ling @ Jul 14 2018, 12:50 PM)
btw is it possible to complain and get it at RM169 ? and I need evidence to show that some users are paying 169 for the same as mine in order to report to MCMC right ?
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Later post your complaint here so we can use as template
Rm199 for me with free call & jumbo lite
neooren
post Jul 18 2018, 06:22 AM

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Can't login.. Invalid email password

Care@unifi apps OK
neooren
post Jul 18 2018, 09:27 AM

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QUOTE(fruitie @ Jul 18 2018, 09:25 AM)
Mine also August-December 2018, let's see when I will get it. biggrin.gif
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same to me. Aug 18 - Dec 18.
Let wait patiently biggrin.gif
neooren
post Jul 18 2018, 12:55 PM

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QUOTE(edwinlcw @ Jul 18 2018, 12:48 PM)
same... me puchong area also same time frame..
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which area? puchong too (taman kinrara) Aug 18 - Dec 18

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