Unifi High Speed Internet RM 112.23 (suppose RM139)
IPTV RM25.16 (suppose FOC)

OR Suppose both together is RM139, but now RM137.39

Jumbo Pack Early Termination Fee      RM459.68 (What the hell)
HyppTV Package Downgrade Charge    RM10.00  (What the hell)

Eh? You can access unifi.com.my now?
I have been trying to access the site for 3 hours straight without luck.

Just go to TMPoint and file a report there. Remember to ASK FOR REPORT NUMBER at the counter.

Yup, TM added Jumbo Lite into my account without my knowledge resulting in me paying for both Jumbo Lite and Ruby packs.
I didn't pay for the jumbo lite charged into my account in the beginning as TM support requested me to wait two months, TM ended up suspending my unifi on second month. So I paid lah 
I was able to request TM for removal of Jumbo Lite and refund of two months after many reports, phone calls and TMPoint visits.....until the next bill cames with "Early Termination Fee" 

Got that 'early termination fee' charges cancelled as well.
Overall, it tooks 4 months to get my bill back to normal.....

Better raise this matter with TM asap, the refund for sure will take longer time for TM to do it.
Most importantly have case number, do regularly follow-up with them and should be all good, need to be very patient.
I had the same situation - was charge for Wifi router box for RM400 (Technician said free, no charges needed).
Complained to TM and wait for three months to get back full refund.
RM139 for 30Mbps + HyppTV package, need to top-up extra Rm20 if you want voice package (600 minutes).
Goto nearest TMPoint and request to swap to this package.

Went to TM yesterday and changed my VIP10 package to the Unifi Advance 30Mbps,  everything was done in half an hour.  Save rm20 per month from now on with 3x the speed!  Thanks very muchie.

Congrats. Just curious, you paid the wrong bill first and they rebated you afterwards?

Luckily u are not using TM Autopay, else u have to wait few months to offset the overpaid amount as TM only refund if overpaid more than RM1000.

Guys my current plan is Unifi 10mbps Rm 149 sign up ages ago, already no contract.

Recently, the speed is significantly slow until I wanna terminate. I called TM unifi, they say I cant upgrade to Unifi 30mbps for Rm 139 unless I terminate my current one and apply new one again. What a dumb company.

Now today someone from unifi call me say they can upgrade for me by just rm 10 , so my monthly is Rm 159 30mbps + free ruby pack and no contract? Should i take this offer?

On side note, they say the RM 139 30mbps although new equipment for you and everything is tied up with 24 month contract and will revert old price much expensive when promotion ended? it is true?

RM0.00 Unifi: Yr svc num (60378xx9988) may be impacted by svc disruption in yr area. Expected recovery on 23/04/2018 07:28 PM. Visit unifi.com.my & click live chat for enquiries. TQ