tried live chat few times, tiap2 kali they just pushing me say sales department will contact me cuz only this department are allow to provide promotional information to existing subscriber, but then they never call. Even dial to 100 get the same.

Went to tmpoint @ melawati last Sat, then they told me only pandan or titiwangsa branch can do up/downgrade for existing subscriber. Then I went to titiwangsa branch on Monday, they just straight told me 30mbps@RM139 only for new subscriber, existing VIP10 need to pay extra RM10 (final bill RM159) to get 30mbps package. don't even bother to talk to me as if i'm die-die have to accept their offer.

I guess no choice but have to terminate and re-apply, the agent out there still offering 30mbps@RM139 (w/ rebate?) right? And what's the best for bang package right now ah

thanks for your info, maybe I should drop by quill city mall .. since cyber is too far.
btw, did u get replacement of your hardware?
mine modem punya power adapter kong, then dir615 (yeah...) kong, and the cordless phone also half-kong.
don't mind 24m contract if they replace/give new hardware.

so far, right now the best bang for buck is 30mbps@RM139, then 50mbps@RM189?

thankiu

179 for 100mbps? how you all get this? Teach me master.