Better raise this matter with TM asap, the refund for sure will take longer time for TM to do it.
Most importantly have case number, do regularly follow-up with them and should be all good, need to be very patient.
I had the same situation - was charge for Wifi router box for RM400 (Technician said free, no charges needed).
Complained to TM and wait for three months to get back full refund.
RM139 for 30Mbps + HyppTV package, need to top-up extra Rm20 if you want voice package (600 minutes).
Goto nearest TMPoint and request to swap to this package.

You and your IC is good enough... TM will need fingerprint scan with your IC.

You and your IC is good enough... TM will need fingerprint scan with your IC.

beware of the Jumbo pack termination fees problem 

From 50Mbps to 30Mbps (RM139)?
Try get this done via TMPoint if you can, alternatively you can try via LiveChat / Phone call but not guarantee will be okay.
Read back previous post in here

OK~  :thumbsup:
Just need to be stay alert with TM bill, worry TM may "accidentally" add Jumbo pack in it. 

What speed and which UnifiTV pack?

Time already installed new fibre for each condo block in my parent place, but TM didn't do anything yet. 
If TM willing to install fibre, that would be great~ 
It actually Voice STD20 (600 minutes talk time), most of the time refer as STD20.
Once exceed 600 minutes:
- Call to TM fixed line: FREE
- Call to Mobile & other fixed line: 10 cents/min

Isn't sport package already gone?
Unifi TV currently have Ultimate, Ruby plus, Aneka plus and Varnam plus.

Voice STD 20 Inclusive of 600 minutes call
Beyond rates:
FREE calls to TM Fixed lines
Calls to all mobile and other fixed lines at 10sen/minute

So u are paying rm139 for 30Mbps+Ruby and your uncle is paying rm149 for 30Mbps+Ultimate+STD20?
Pls let us know once your dashboard @Unifi Portal is updated. TQ

So both already upgraded? Show the details of the dashboard (click on the respective DOWN arrow) not the name.

https://www.tm.com.my/pasangsekarang/

Free premium channels only for  one month. And his UnifiTV is Ruby too? So actually rm10 difference btw both of you.

U said earlier his is RM149.

I have a really newbie question;

Is it recommended to leave unifi appliances powered on 24/7 ?

Or is there a downside, if I constantly plugged off all the unifi appliances everytime I goes to work?

Yes. It is perpetual, and that means forever, at least for now.

My package is the rm159 UniFi Advance 30Mbps - RYE 2017 with perpetual discount of rm120:
30mbps(RM169-120=RM49) + Jumbo&Ruby(RM90) + STD20(RM20).

How come your Promo discount is only RM60 when u are paying RM139?

So the diff is the Jumbo pack which should be included in RYE2017.

149 for 50mbps
189 for 100mbps