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Unifi Official TM UniFi High Speed Broadband Thread V33, Enjoy Your UniFi

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AVFAN
post Jul 18 2018, 03:19 PM

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QUOTE(jerryckk @ Jul 18 2018, 03:11 PM)
Use IE or Microsoft Edge. Chrome, if you are using it, doesn't show the captcha which is supposed to appear above verify button, thus the infinite spinning wheel.
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So, its the need for captcha.

Problem is ie or me... cant even load the main page!

Actually, a crying shame the monopoly of broadband cant even do this right.

If they cant plan well for such a thing, better just send sms or email to info or acknowledge, be done with it.

Which is what they do every month on bills anyway.

Shameful... tongue.gif
AVFAN
post Jul 18 2018, 05:05 PM

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QUOTE(wilson1stop @ Jul 18 2018, 03:25 PM)
You can PM me you name, ic, and unifi ID
(if you trust me, I'm just helping you since I'm frequent saw you in Live streaming FIFA and here)
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ok, thanks.

i will try a few more times, no rush.. biggrin.gif
AVFAN
post Jul 18 2018, 05:11 PM

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QUOTE(miloaisdino @ Jul 18 2018, 05:08 PM)
Does the captcha appear before u press the orange submit buttpn or what? Mine just spinning non stop
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no captcha.

someone said captcha does not appear with chrome, so u r stuck.

said to appear with i.e. or m.e.... but the page does not load at all... irritating! biggrin.gif
AVFAN
post Jul 19 2018, 10:30 AM

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QUOTE(lyc1982 @ Jul 19 2018, 10:17 AM)
just did a livechat with tm:

basically you will receive a notification via SMS or email once you can start enjoy the free upgrade
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trying to chat with them.... Q no. 62 or something....


so, really, no need to do anything - u just wait for sms and start to get new speed?

didn't someone say need to sign in, accept, say yes, agree to some T&C ... if not, u dun get??


AVFAN
post Jul 19 2018, 10:53 AM

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QUOTE(boonhan @ Jul 19 2018, 10:36 AM)
No need reply anything?
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NEED.

i just chat with them.

you have to get into the site to ACCEPT.

if site is down for 1 year, u wait 1 year la...!! tongue.gif
AVFAN
post Jul 19 2018, 10:59 AM

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QUOTE(Max2006 @ Jul 19 2018, 10:56 AM)
Lol.  Don't scare off the people lah. tongue.gif

So you already accepted or not bro? AFAIK, you seems couldn't access to the site since yesterday.
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NO, not yet.

i try to laugh but really, it sucks...

seriously, was told you MUST get to site and ACCEPT.

if not, u get NOTHING.
AVFAN
post Jul 19 2018, 01:32 PM

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QUOTE(tvcat @ Jul 19 2018, 11:45 AM)
Anyone having problem steaming china live tv? mine keep buffering every seconds...
weird that the internet is all good and fast just the china live tv problematic.
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do describe this "china live tv".

is it the name of a website or an app or an ahem provider?

i watch live tv channels of many china stations with diff apps, been fine.

AVFAN
post Jul 19 2018, 06:51 PM

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QUOTE(Zi-Tech @ Jul 19 2018, 05:48 PM)
they already pull out the check availability to upgrade... make me wonder a billionaire company yet communication company also failed to deliver a demand for mere 2 million user to check at the same time period...
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+1.

SHAME SHAME.

this kind of exercise was a perfect opportunity for them to build customer loyalty.

do a good job, make sure the website is ready on time, for all to verify smoothly and everyone will give thumbs up.

but no... usual poor job, kelam kabut, start-stop-pull plug-"sorry"...

GLC behavior, seems impossible to change...
AVFAN
post Jul 19 2018, 07:02 PM

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QUOTE(soonwai @ Jul 19 2018, 06:18 PM)
Did you check Spam?

We're not even sure if this Turbo'ed email has anything to do with yesterday's "Check Eligibility".

Anyone who didn't do the "Check Eligibility" yesterday but received the Turbo'ed email?
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a fren of mine just told me he got email "turbo-ed".

he did not go to website to verify/accept.


this is where TM screws up big time... they announced on FB u MUST verify n accept to get the upgrade.

i was told on live chat MUST go to website and verify/accept.

but i got no email...do i need to verfiy/accept or not??

FFFF.... i give up on how they work... laugh.gif
AVFAN
post Jul 19 2018, 07:10 PM

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QUOTE(soonwai @ Jul 19 2018, 07:08 PM)
LOL, I long time already give up trying to understand how TM works. So I think confirm lah one dept is sending out the Turbo'ed emails, another is doing the (currently down) website, one more updating the Facebook, etc.... Meanwhile their technical team is probably as in the dark as us users.
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gotta be more teams doing little napoleon stunts on their own...

so much money, so much budget to spend... must spend... get full employment data... menteli happy...somebody pay la....!!!
AVFAN
post Jul 23 2018, 01:42 AM

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QUOTE(yvliew @ Jul 23 2018, 01:33 AM)
Have you tried chatting with support to ask if you are eligible? Anyone tried? Will they know?
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i did, twice.

if u got no email and do live chat, u will be told:

.. live chat cannot check for u.
.. check the website.
.. it's down now... just wait for it to come back up.
.. no rush, it only starts 15 aug.
.. many moire days, the site will be up by then.
.. be patient, just wait for the site to function again.

been what... 5 days now? biggrin.gif
AVFAN
post Jul 27 2018, 10:52 AM

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This thread gets so many posts that i am not keeping up...

About the big event, can someone sumarize, please...

.. is the turbo upgrade website now open to check or still down?
.. are people still slowly getting email about it? I got none.
AVFAN
post Jul 27 2018, 11:25 AM

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QUOTE(mylinear @ Jul 27 2018, 11:06 AM)
The eligibility site is still down. I think it may not even be up again. It should not take so many days to get it running again. Maybe they switched to just sending email. Otherwise everyone who checks and is not eligible will be calling them to ask why not. With email they just say wait until 15 Aug to see if you get email.

I think over past couple of days, users have not reported getting emails here. But customer service will tell you to wait till 15 Aug and see.
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Ok, tq 4 info.

Will visit this thread again on aug 15. smile.gif
AVFAN
post Aug 2 2018, 10:11 AM

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QUOTE(OKLY @ Aug 2 2018, 09:56 AM)
Looks like still no luck in trying to remove Ruby Plus pack and only maintain Ultimate pack for my RYE 2017 plan. After 3 weeks of several reports, they concluded that they will not remove the Ruby Plus pack to maintain my monthly fee of RM189.
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there is something brewing, according to a couple of people - ruby plus gets free upgrade to ultimate.

looking like free upgrades for all, then only one single ULTIMATE pack remains.

https://forum.lowyat.net/topic/2918894/+3540

if that is true, u will TWO ultimates?!! biggrin.gif

it looks like unifitv has some sticky issues about packages, unclear how they consolidate and clean up the mess they made themselves.
AVFAN
post Aug 6 2018, 02:29 AM

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QUOTE(briangan @ Aug 6 2018, 12:47 AM)
anyone getting Turbo-ed speeds already? Tested just now 100Mbps getting 135Mbps download and 65Mbps upload via direct Cat5e cable. Router AC-68U.
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What state, city, town?
AVFAN
post Aug 6 2018, 06:37 PM

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QUOTE(whistleon @ Aug 6 2018, 06:28 PM)
homeplug is not a option because have 4 computer connect to router so cannot use 4 homeplug.

normal router wifi is too weak, i have try DIR-850L at room cannot get stable speed, keep dc and the speed also not enough fast, if buy a good router will very expansive rclxub.gif

so now only have few solution

1) buy a good router
2) replace the cable inside wall
3) just install new cable outside the wall
4) do nothing and paid for 800mbps price to enjoy 100mbps speed rclxub.gif
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better wait before doing anything.

see how others using 100->800mbps work out... what to change... router, cables, adaptors, homeplugs, magicwands...

i for one, am curious how it works out on my equipment.

i am expecting full 800 with ethernet but will be thrilled if i get 300-400 for my pc with wifi! tongue.gif


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