CELCOM home wifi broadband
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 Oct 7 2019, 04:39 PM
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#1
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Junior Member
22 posts Joined: Mar 2014 
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Hi guys. I just subscribed to celcom home wireless 150. I read through the tnc but i'm not very clear on the early cancellation penalty. I'm planning to use for only 12 months so how do i calculate how much should i pay upon early cancellation?
Also i dont think celcom staff knows about the modem status after contract ended. I asked about this they say modem is ours after finish contract. |
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Oct 7 2019, 07:22 PM
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#2
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Junior Member
22 posts Joined: Mar 2014
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QUOTE(dayamin @ Oct 7 2019, 04:46 PM) Pretty sure early cancellation is RM499 , no matter how many month left. Really? Then what is the reducing balance? Haha quite confusing. Mybe later need to go and ask the bluecube people.I used for around 4-5 month , asked for cancellation (to check only) , they told me RM499 no matter how long i used.   |
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Oct 8 2019, 08:08 AM
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#3
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Junior Member
22 posts Joined: Mar 2014
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QUOTE(dayamin @ Oct 7 2019, 08:30 PM) Not sure about reducing balance . I see. Thanks for your help. The example they put in their tnc is really confusing.But for my understanding is that (see below) You overpaid RM33 in your celcom should show -RM33  Then RM499 with reducing balance = RM466 so you are required to pay RM466 for the penalty fee |
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Oct 26 2019, 08:54 AM
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#4
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Junior Member
22 posts Joined: Mar 2014
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Can anyone clarify this for me? I finish both my video walla and normal quota. However i still have the music walla quota. I did not notice any slowdown when watching video now. Is it deduction from my music quota now when other quota finish?
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