anyone facing problem in withdrawing money from wechat pay?
It needs verification. I had done all the step include photo ic, fill info, photo face then when it sends out, it show system.

I tried many days already still system busy.

I check BNM website
https://www.bnm.gov.my/-/wechat-pay-malaysia-sdn-bhd
There is an email address
support@wechatpay.com.my

I email there but mail delivery subsystem show " Address not found"
They put an email address that not valid in BNM website?

have to withdraw
If you haven't do verification, you have to go that process. Which take IC photo, then key in data (The address part cannot accept symbol), then finally is face photo which simply accept no matter how to take it then when sending data only give error. That one give me the most problem and I have to call customer service and ask them about the error code then they tell me it is verification problem and I have to guess either on IC or face part.