Jun 5 2018, 10:38 PM
QUOTE(kclamtarc @ Jun 5 2018, 10:24 PM)
oh, sorry about that. I copy and paste here:
Why can’t my friend see the WeChat Pay MY Wallet?
The WeChat Pay MY Wallet is available in WeChat 6.3.13 or above. Please tell your friend to update WeChat to the latest version.
In addition, as required by Bank Negara Malaysia, the WeChat Pay MY Wallet is only available to WeChat users who registered with a Malaysian mobile number or those resident in Malaysia at the time of registration. If your friend has previously used the Weixin Wallet in China, he or she can try switching the Wallet region by tapping "Me" -> "Wallet" -> "..." (in the top right corner) -> "Switch Wallet Region", and selecting Malaysia.
If your friend has done the above but still fails to see the WeChat Pay MY Wallet, please ask him or her to follow the WeChat Pay MY Official Account and select “Support" -> "Enable Wallet" to report the problem to us. Our customer service team will respond within two business days. You canTap and hold the following picture, then select "Follow" to follow the Official Account.
scan the QRcode of the official account here:
https://kf.qq.com/touch/sappfaq/180519Mjy6f...tml?platform=14
(sorry, my PC just does not allow me to insert image!!! )
Did you use your real name as ID or nick name? Tried the Wechat support, but they need us to attach the NRIC (both side). give up liao...Why can’t my friend see the WeChat Pay MY Wallet?
The WeChat Pay MY Wallet is available in WeChat 6.3.13 or above. Please tell your friend to update WeChat to the latest version.
In addition, as required by Bank Negara Malaysia, the WeChat Pay MY Wallet is only available to WeChat users who registered with a Malaysian mobile number or those resident in Malaysia at the time of registration. If your friend has previously used the Weixin Wallet in China, he or she can try switching the Wallet region by tapping "Me" -> "Wallet" -> "..." (in the top right corner) -> "Switch Wallet Region", and selecting Malaysia.
If your friend has done the above but still fails to see the WeChat Pay MY Wallet, please ask him or her to follow the WeChat Pay MY Official Account and select “Support" -> "Enable Wallet" to report the problem to us. Our customer service team will respond within two business days. You canTap and hold the following picture, then select "Follow" to follow the Official Account.
scan the QRcode of the official account here:
https://kf.qq.com/touch/sappfaq/180519Mjy6f...tml?platform=14
(sorry, my PC just does not allow me to insert image!!! )
Quote
0.0662sec
0.31
7 queries
GZIP Disabled