if someone were to buy it new from retail shop, there will be one to one exchange within 7 days "if stock still available". Since buyer bought it "second hand" from TS at a cheaper price...WTF do you expect? What you pay is what you get. Just go RMA the damn thing.

That's the problem with people. Want to get cheap and expect everything to be okay. Never ever thought of the consequences until it hit them. Then only they start to panic and do something stupid. That's why sometimes people can sell something like for example, MP3player (no more warranty) for RM100 and MP3player (still got 2 months warranty) for RM100 also. People will buy that no more warranty thinking..."ahh...won't spoil lah....won't happen to me...mp3player seldom spoil lah". Then when spoil only starts to blame here blame there...crap bunch of cheapskate.