This. Usually I just cancel with this kind of riders. Especially at a place that I didn't even know got 2 entrance, like an apartment building, usually only got 1 lobby per block right? So once arrived, I let them know. Then they say they can't find me. Then I said I'm really here, I can see the staircase from here. Then they said "oh, please come down behind the block". I immediately press cancel. Is it so hard to give details in advance? Both Uber and grab got built in messaging system that cost 0 cent to use. Is it so hard to type "I'm at block B, the glass door entrance, not staircase one" 5 minutes before I arrive? I don't care bout the fares. I care bout manners. If you're kurang ajar, I'll be kurang ajar too. If you give me a hard time, I'll give you a hard time too. Good luck waiting for the next driver to come then. Good luck wasting your time even more. Good luck getting drivers who are willing to accept your promo bookings during this severe jam.

Some drivers also noob. I put location Midvalley North Entrance, with note "in front Toast Box" also they dunno where. They waited at the bus station instead. Few times happen. Good thing for them I'm not a fussy person, I called and walk to them instead.

Yesterday morning got work on weekend, drop-off location set at Gardens North Tower, driver dunno where he's driving around midvalley,... so I said to driver, "It's okay, I can walk", and proceed to walk on my own for 5 mins. Still gave him 5-stars anyway.