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 Expensive data roaming plan RM38, how to turn this thing off ?

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Maxis
post Apr 6 2018, 04:44 PM

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QUOTE(koba76 @ Apr 5 2018, 09:24 PM)
RM 38 too expensive...rm18 ok laa..pls rivise the roaming charge...
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Hi koba76,


We do have more details at below link > Frequently Asked Questions


http://www.maxis.com.my/en/personal/servic...g/oneworld.html


TQ

Maxis
post Apr 7 2018, 04:05 PM

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QUOTE(DaTaPcHousE @ Apr 6 2018, 05:33 PM)
can write letter to SKMM biggrin.gif  biggrin.gif
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Maxis
post Apr 21 2018, 03:12 PM

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QUOTE(GamaX320 @ Apr 20 2018, 09:03 AM)
If i travel oversea and dont plug my sim card out and let it airplne mode will it been charge for roaming?
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Hi GamaX320,

It will charge any roaming charges. Just need to ensure that the data roaming is switched off via your phone settings.

TQ
Maxis
post Dec 29 2018, 03:50 PM

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QUOTE(joonh @ Dec 27 2018, 04:41 PM)
My father went to Thailand and answered an incoming 30-sec call, immediately got charged RM10. I checked on their website, other Maxis postpaid plan's roaming rate is at RM5.80 per minute. This is so ridiculous, subscribe to high rated plan and get even higher charges???? I won't complain if the bill was charged RM5.80.

And what's worse? There are also 2 other days whereby no data/SMS/calls were being used overseas but also got charged RM10! I'm going to complain to MCMC if they can't provide me the charge details.

And I did not subscribe to this service for my father. How did it auto-activate?
*
Kindly refer to our FAQ for further information on how it works :

https://www.maxis.com.my/en/personal/servic...g/oneworld.html

What if I just need to make a call or two when I’m abroad?
No worries. We have a few a safety tiers in case of accidental usage or if you just want to use minimal when you travel.

Tiers in Brunei, Cambodia, Indonesia, Philippines, Laos, Myanmar, Thailand and Vietnam:-

Tier 1: RM10 - Call(s) less than 3 mins, send 1-3 SMS, use less than 256Kb of data; and
Tier 2: RM38 - Call(s) more than 3 mins, send more than 3 SMS, use more than 256kb of data
However, there are different tiers for Singapore, as below:

Tier 1: RM5 – Call(s) less than 1 min, send 1-5 SMS, no use of data at all;
Tier 2: RM10 – Call(s) between 1 min to 5.59 mins, send 6-15 SMS, use less than 128kb of data and
Tier 3: RM38 – Call more than 6.00 mins, send more than 16 SMS, use more than 256kb of data.
(Note: Charging block for voice is 60 seconds)

TQ,
Maxis

 

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