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 Expensive data roaming plan RM38, how to turn this thing off ?

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3825968
post May 3 2022, 02:52 PM

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QUOTE(Dozz @ May 2 2022, 11:20 PM)
anyone here use maxis 5G roaming in Singapore before? does it work?
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When are you going to SG? I am planning to visit in coming 13 May, will share you my experience, or you can share yours with me if you visit before me.

I will be there for 5 days, RM49 pass seems like a good deal with 5G

3825968
post May 3 2022, 06:07 PM

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QUOTE(Dozz @ May 3 2022, 05:11 PM)
My friend is in Singapore now. Subscribed the RM49 roaming pack, but don’t know why no 5G. He is using iPhone. 13 pro max, with latest firmware and selected Singtel but no 5G available still…
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Oh no, on esim?
3825968
post May 13 2022, 03:22 PM

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QUOTE(Dozz @ May 13 2022, 02:36 PM)
are you going to singapore today? do update us about 5G roaming in SG ya
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Will try to update by tonight biggrin.gif
3825968
post May 14 2022, 01:05 AM

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too bad no 5g for me too, CS is not helpful as well
3825968
post May 14 2022, 01:28 AM

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Didn’t work on iPhone, but worked on Redmi not e 10, nothing to exciting will share more
3825968
post May 14 2022, 11:23 AM

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As usual, they are not capable to find out if iPhone is supported, but instead they ask me to provide all these details to escalate, by the time they come back to me I won’t be SG anymore.
But I think my assumption is correct, their Carrier setting for iPhone is not updated lol



Message from Maxis:

Kindly provide us the complete details below for us to escalate a case on this matter
Name:
Affected Mobile No:
Full Description of the Problem:
Signal bar (1 to 4 bars):
Network Mode (4G/H+/H/3G/E):
Issue Since when:
Previous Experience:
Latest occurrence:
Indoor / Outdoor:
Date:
Time:
Location (Full Address):
Landmark (School/Malls/Mosque):
Latitude/Longitude:
Device model:
Speedtest results:
Contactable number:
Other users facing this issue: YES/NO
3825968
post May 14 2022, 01:13 PM

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user posted image

there is also FUP of 2GB per 24 hours
3825968
post May 16 2022, 07:06 PM

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QUOTE(p4n6 @ May 16 2022, 07:04 AM)
If iPhone not working shouldnt it be asked at SG Apple Care instead?

But not a surprise iPhone not working for 5G cause it wont work in Malaysia so no reason to believe it can work in SG during roaming …
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Nope, there is something called carrier setting need to be pushed out by carrier, like how they released VoLTE back then. Apple won't do anything on this, not to mention Apple SG smile.gif

 

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