Mine 15gb loyalty got removed earlier. My take is 15gb will not come back, it is replaced with HP Loyalty Free 30GB 4g/5g.

Today I'm gonna port out temporary and port back to Hotlink Postpaid 60 with rm20 discount for east Malaysia. I feel it is more worth it for paying the same rm40 but with more data.

For as long as you do maintain the same plan and not taking any device with your line. I confirm this with Maxis centre staff, but he said cannot change my existing plan to east malaysia offer, hence I decided to port out and port in after few days. Now in the process of waiting SMS confirmation to port out.

This post has been edited by YoungMan: Aug 2 2024, 02:57 PM

Maybe I'm late already. can't find the free pass under rewards page.

Yeah that is nonsense. Did the CS give any reason to that? Otherwise I think you better walk in to Maxis Centre and convert the number to Hotlink postpaid.

No such thing. I am using Hotlink 45 and can get full speed as any other 5G.

WhatsApp CS is just bot. I'm glad 123 CS manage to solve your problem.

Thanks for this.

all your line will be decouple as There is no supplementary line for Hotlink Postpaid. Once converted to prepaid and past the 1 month cooling period, just call 123 and ask CS to convert to Hotlink Postpaid.
Another alternative way to not wait for the 1 month cooling period is to port out all line to another telco prepaid then MNP back to Hotlink Postpaid.

You can call CS to ask for upgrade to Maxis postpaid. If can they will immediately upgrade, if need cooling period they will inform you accordingly.

1. You have to decouple all the sup line from main line. There is no supp line for Hotlink postpaid.
2. No downtime, it's just a plan change on their end and you restart your phone to a new Hotlink service.
3. Cooling off period usually refers to a period of time where you are not allowed to switch plan. For example you cannot change from postpaid to prepaid within the first 6 months of using postpaid. However usually change from one postpaid to another postpaid plan is allowed if your line has no contract.

You can call 123 and ask to downgrade Maxis postpaid to Hotlink postpaid, which will take like 2 3 days. They would even try to give you another offer to stay on Maxis postpaid which you can accept or reject. Can also walk in to Maxis centre to do it. However do take note sometimes the staff at Maxis centre not willing to do the downgrade, they will give you 101 reasons.

You as principal line holder can do the decoupling. To convert to Hotlink postpaid after that need to be done individually unless all line registered under your name.

Mostly the same answer. No need to remember when to reload or buy passes, just pay the monthly bill as you use. Hotlink postpaid get doubled the quota after you subscribed more than 6 months (loyalty bonus).
For those who need, hotlink 60 and 70 you can buy midrange phone with contract. Lastly those who stay in East Coast & East Malaysia get Rm10 - Rm20 discount monthly.

This one is true. I totally forgot that I have converted to Esim which their Hotlink prepaid doesn't have.

If you stay more than 6 months your data should be doubled from existing. But yeah if don't need ESIM, better switch to prepaid.

Good news indeed, though I will never finish my monthly quota. This is timely move given that they have upgraded data for Hotlink prepaid. They cannot let postpaid users downgrade to prepaid because of same benefit.

Maxis postpaid 109 and above all become unlimited data. I wonder what's the point of getting any plan above 109 now

Yes, and also if one is in the east coast or east Malaysia, sign up for the respective ECEM plan to get Rm10 - rm20 discount.

I got additional 30gb for 24 months on Hotlink postpaid 60. Now total 330gb of data every month with just Rm42.40.

Base quota: 100GB (4G/5G) + 100GB (5G).
After 6 months: get additional loyalty bonus 50GB (4G/5G) + 50GB (5G).
And then recently inside Hotlink app, got exclusive reward of 30gb data without contract for 24 months.
Oh there is also the monthly reward of 10GB data, so total 340GB.
The Hotlink postpaid 60 also has discount of Rm20 for east M'sia, therefore monthly Rm40 +6% tax.

Discount for East M'sia and east coast is permanent as long you do not change plan or take any device.

Yeah, I do think it is a joke.

for Yes, their 4g coverage sucks to the max. Therefore when DNB build 5G, it is to their advantage to push 5G plan.