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Credit Cards UOB Credit Cards v9, Ex citi read post 2

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cybpsych
post Jun 14 2019, 03:56 PM

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QUOTE(Jordy @ Jun 14 2019, 03:53 PM)
Seems like UOB YOLO still has the 12 swipes waiver as of now (sourced from RinggitPlus).
But according to terry5695, it seems like they are ready to remove the full waiver for 12 swipes for YOLO beginning 2019.
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whre did he say yolo card?
cybpsych
post Jun 15 2019, 11:01 PM

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QUOTE(vez @ Jun 15 2019, 10:29 PM)
i usually do it on 8am lol, because i have maxis transaction after 12am capture as previous day  doh.gif
if you have RM625 exactly, i will suggest do it after 8am... if you have more than that, can start after 12am

i don think the cash back pool gonna finish within 8 hours  sweat.gif of first day.... but future unknown that will be 2200 holders of YOLO making transaction within first 8 hours to utilize the 110k cash back pool
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use jompay for maxis lor.
cybpsych
post Jun 18 2019, 02:02 PM

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QUOTE(OptimusStar @ Jun 18 2019, 12:55 PM)
Hi Guys,
Need some advice here.

For me to maximize the cashback of 8% at RM50 , i would need to make a minimum spending of RM625 for either online or dining within the first 10 days and also perform 16 transactions.

I dont have that much of transaction within such a short time, i think only 5 , unifi,astro,digi,parking and insurance.

Can i fulfil this criteria by making small payments like RM10*10 via jompay to unifi and astro/digi for example?

Will it be be counted if i made it that way using the jompay via UOB website?
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yolo is good for those spending (eg bills) that are recurring each month (predictable recurrence and somewhat predictable amount) and not suitable for ad-hoc spending (dining/parking). online probably ok if you can plan the purchase in early of the month.

some questions for you to answer yourself:

1) what are the bills that you always need to pay in one WHOLE month? unifi/astro/digi/insurance (jompay acceptable?) ... then you can preplan all your bill payment in advance, early of the month lor, without waiting for bill to come. you roughly know how much going to incur anyway.

2) rm10 x 10 times is ok. i'm doing more than that biggrin.gif

3) so far jompay still eligible for cashback.
cybpsych
post Jun 18 2019, 03:41 PM

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QUOTE(cybpsych @ Sep 28 2018, 10:12 AM)
5964: Direct Marketing - Catalog Merchant (verified from PBB VS)
PRESTO ************ BAYAN BARU MY (Presto e-wallet reload)
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QUOTE(rooneybeckham @ Jun 18 2019, 03:29 PM)
Hi, may I know must reload Presto with UOB Yolo via jompay to entitle for cash back? If reload directly with CC not entitle kah?
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try lor.

the MCC is 5964 (last i tested it).
cybpsych
post Jun 20 2019, 07:23 PM

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QUOTE(ckweng @ Jun 20 2019, 07:12 PM)
YOLO Cashback for May is in (for some)!
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yeah, 1st batch masuk liao rclxms.gif
cybpsych
post Jun 24 2019, 03:05 PM

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QUOTE(applesmiley @ Jun 24 2019, 03:03 PM)
Is there any other number I can call CS?
I've tried 03-2612 8121 and 03-2612 3333 on 3 different days and they are always busy  sad.gif  sad.gif
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i only use 03-2612 8121. seems ok to me.

try call early morning or later at night
cybpsych
post Jun 25 2019, 02:12 PM

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QUOTE(CardNoob @ Jun 25 2019, 01:46 PM)
I still haven't get my cash back for May spending on my YOLO!
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provided your spending are eligible and meeting the t&c

what, when, and where did you spend?
cybpsych
post Jun 26 2019, 08:37 AM

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QUOTE(CardNoob @ Jun 25 2019, 08:45 PM)
user posted image

What is missing?

Allianz using JomPay
TIME from Self Care (Web)
TNB from MyTNB app

All done on May 1st.
If cannot achieve 16x, should be able to earn something from 8x right?
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probably late getting cb since it's credited in batches

how about today? checked PIB for the cb?
cybpsych
post Jun 26 2019, 09:18 AM

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QUOTE(CardNoob @ Jun 26 2019, 09:12 AM)
Just checked and still NO appearance on the anticipated cash back.
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check till later today or even up till this week.

then give CS a call.


else, call them if cant wait. only UOB can give the answer.
cybpsych
post Jun 26 2019, 08:24 PM

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QUOTE(Orchid beauty @ Jun 26 2019, 07:06 PM)
Same case. CS said some system update. I'm guessing could be any bad news regards e wallet coming in soon?
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any changes will take effect at least 21 days after notification.

stop speculating and spread rumors or anything unconfirmed without b&w.
cybpsych
post Jun 27 2019, 02:17 PM

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QUOTE(YH1234 @ Jun 27 2019, 12:34 PM)
generally speaking, i notice there is vast diff among bank treatment towards rebate on sst. some bank is rigid, but stick to what they committed, one don't have to call or chase or raise query, for eg mbb n cimb. cimb gave the rebate in the same month after 3 transactions, no need call or pursue further.

some bank are much flexible, we never know if what told by their marketing is correct or truth because the cs have no idea what was committed, and no idea what sort of promotion they do, the most obvious one is singapore bank such as uob. one have to call to get thing done, and most of the time, they don't give direct and frank reply but in the end, one still get what he wants if he persistently pushing and negotiate. the cs told me i must call and make a request in order to get the rebate even though their marketing did make a commitment.

is this a cultural thing?

btw, i will give msia fm a minus point for implementing sst, go tax the superrich, idiot.
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nothing related to cultural. to reward or retain the users is totally another matter; and it's all down to business.

we all know SST is charged according to the act. nowhere to run.


if the bank want* to reward/retain the users (due to sst-related matters), they have their full discretion to grant reward to appease the customer.

*the "want" part, it's all cost, whether they willing to fork out the budget to grant the reward.

for new acquisition, it's costlier to acquire new customer than retaining existing. so, banks would decide, on their budget allocation, whether to give unconditional/blanket reward to all customers, or conditionally-grant based on specific conditions, or outright reject the requests.

likely, there will be internal policies outlining the rules/conditions to grant or reject any sst reward/cashback requests.



most customers felt they are entitled for reward regardless; on the basis of being the bank's customer/x-years with them/spent xxxxx with them/etc.

oh please lor, we all are merely using the bank's facility(ies) with lenghty complicated T&C tied to it. we DO NOT own the facilities at all. it's the bank's discretion to OFFER/EXTEND their service(s) to us.


fyi, be mindful there will be information-gap or discrepancies between decision-makers (product/sales) vs support (cs, branch staffs, etc).

dont expect the cs/frontliners to know the details, in advance. if properly done, they SHOULD have been briefed/trained of new promotions/policies. but in reality, with so many stuffs ongoing and so many support staffs by each bank, information cascading down from the top/decision-makers would be lagging or most of the time, incomplete. well, some creative support staffs may "assume" with their own interpretation as well biggrin.gif

cybpsych
post Jun 28 2019, 01:27 PM

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QUOTE(YH1234 @ Jun 28 2019, 01:22 PM)
thanks for the good education, perhaps I shdnt use the term cultural, what i am trying to imply is that some banks make it a practice not require too much assessment and decision making in their process, while some is always case by case, and depend on how we consumer/user challenge and argue our case.
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all banks doesnt operate similarly. each has their own rules and policies.

we as a USER to their services, all we can do is ASK biggrin.gif
cybpsych
post Jun 30 2019, 03:26 PM

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QUOTE(kuai_chai @ Jun 30 2019, 12:57 PM)
want to ask about this uob promotion:
https://www1.uob.com.my/personal/promotions/grab-2019.page
anyone got the cashback after topping up to grabpay?
if i topup on tomorrow July 1st, guarantee can get the cashback?
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QUOTE(kuai_chai @ Jun 30 2019, 02:54 PM)
it means that using the credits inside grabpay is not eligible for cashback.. (which i believe is common sense too).. lol
anyway, nobody here tried ??
i guess ill try tomorrow.. lol
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nobody can give you answer now.

spending in 1-31 May 2019 period, will only find out the results in July 2019/August 2019
spending in 1-30 June 2019 period, will only find out the results in August 2019/ September 2019

This post has been edited by cybpsych: Jun 30 2019, 03:27 PM
cybpsych
post Jun 30 2019, 04:31 PM

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QUOTE(applesmiley @ Apr 5 2018, 03:11 AM)
Just want to check if the following are all considered the same merchant for the below RM10 rule:

user posted image
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QUOTE(cybpsych @ Apr 5 2018, 03:27 PM)
here's the answer:

1) per your screenshot, answer "We wish to inform the below transactions will be considered as 1 transaction."

2) per my question about multiple payees (<RM10) in JomPAY, answer "We wish to inform that multiple payment to different merchant via Jompay will be considered as separate transactions.thumbup.gif

3) per my question how uob system differentiate different merchant, answer "We refer to the first question, this are considered as same transaction due to same merchant ‘ DIGI’ hence the transaction will be considered as one transaction."

answer #3 is a bit odd, unless uob system so powderful to find similarities in description names  hmm.gif
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QUOTE(danny2u @ Jun 30 2019, 11:47 AM)
Hi, I would to like ask if I pay through TNB apps and jompay for TNB within same day from UOB yolo. Will it consider two different merchant or only 1 merchant?

Thanks.
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example above.

last time someone asked this, but for transaction amount <RM10. UOB CS' response in BLUE highlights, #1 and subsequently #3.


if transaction amount RM10 and above, the rule does not apply.
cybpsych
post Jul 1 2019, 09:58 AM

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QUOTE(kianwee @ Jul 1 2019, 09:56 AM)
Based on that clause above, if i charge BP RM10 x 15 in one day can consider 15 x payment?
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as long as amount RM10 and above, the clause above not apply
cybpsych
post Jul 1 2019, 11:03 AM

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QUOTE(cybpsych @ Apr 1 2019, 12:01 PM)
can

user posted image
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QUOTE(allen6279 @ Jul 1 2019, 10:57 AM)
Good morning guys and gals, I just made 8x payment to TNB via jompay.. total 1000+ so i assume i can get full RM 50 cb...

One question, how can i print receipt for paid jompay payment? i cant find it through out the whole UOB website
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follow the steps above

click the transaction status to retrieve back the 'receipt"
cybpsych
post Jul 1 2019, 11:28 AM

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QUOTE(allen6279 @ Jul 1 2019, 11:26 AM)
cool, got it. just that there is no "Print" or "save" button ... weird.. normally i can save it in PDF file in other bank's website =/
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no need compare la. each portal is different mah.

imo, no need waste time saving it. can retrieve from PIB or from SMS (freaking 2x SMS per payment) laugh.gif
cybpsych
post Jul 2 2019, 05:40 PM

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QUOTE(OptimusStar @ Jul 2 2019, 05:17 PM)
Hii Guys,
Noticed on the first page the post for Yolo Online it says :-

- Jompay (looks like all)

If i am making multiple payments to meet the transaction requirement using Jompay to an insurance provider , for example 16 transactions amount of RM30 each using Jompay to AIA for example , will i get the cashback ?
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no issue thus far.

been paying exclusively with jompay to variety of payees.


cybpsych
post Jul 3 2019, 11:56 AM

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QUOTE(ChiaW3n @ Jul 3 2019, 11:54 AM)
Sorry I am new to this YOLO card, I wondering normally how long do it takes for the cashback from June to be reflected in account?
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by end July
cybpsych
post Jul 5 2019, 04:01 PM

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QUOTE(genchwan @ Jul 5 2019, 03:45 PM)
Email reply by UOB customer service:

Thank you for your email.
We wish to advise spent on e-wallet apps , boost and TNG is not entitle to the cash back under YOLO card.
Should you need further clarification, please email us at uobcustomerservice@uob.com.my. Alternatively, you may contact our 24-hours Customer Service Officers at 03-2612 8121 (KL), 04-2401 121 (PNG), 07-2881 121 (JB), 082-287 121 (KCH), 088-477 121 (KK) for assistance.
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doh.gif

obviously you didnt read the post# reference by clarencet just above yours.



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