First post here but here we go:

Job Title : Cloud Telephony Platform Engineer
Job Description: Basically a Level 4 Voice Engineer dealing with Contact Center IP PBX system, but also handles dealing with other aspects of a "cloud" platform i.e. work with Infra/Platform, Networks, Storage, DB, Telco provider, Software Vendor etc to resolve issues for customer
Age : 27
Years spent in company : 1
Company : MNC
Industry : IT
Tenure : Permanent
Employment Level : Exec
Experience before joining (years) : 5
Highest paper qualification/ education background : BSC Hons Comp Science
Location : KL
Average Working Hours Per Week (incl lunch hours): Should be 40 but end up doing a heck lot more, I can say worst has been 60-80 hours

Monetary Payout
Basic Salary + Fixed Allowance : RM8500 + RM150 Internet + RM120 Mobile + RM400 On Call Shift Allowance = RM9170
Contractual Bonus (months): 0
Performance, Variable Bonus & Commissions (months) : Depends if team meets KPI, but never seen any figure to what it actually is

Benefits (where relevant) :
Health Benefits : Standard Medical Insurance + RM75 gym claim
Transport Benefits : None
Mobile / Internet / Gadget Benefits : None
Flexi Working Hours : Yes but KL bosses talk behind your back as they don't like it, but don't openly say it
Other Benefits : None

I feel underpaid & underappreciated for the amount of work I do for this company. Maybe its because I am too kind when it comes to helping others. I am honestly looking to move on but SIP/VOIP opportunities seem to be very scarce these days.