Recently I have installed Maxis Home Fiber, strangely the alarm cannot call out to my mobile in the event of alarm trigger. However I can call into the alarm for arm/disarm

is there any PULSE or TONE selection? try switch to either 1 and test it.

Yes, there is a tone. How to change on the router?

Not router, your alarm hardware, see is there any switch on ur alarm hardware.

There is no switch or whatsoever. I can call into the alarm but the alarm cannot call out to my mobile

You need to add a # or ,

U see whether u can remote in alarm check the setting?

there is something setting to adjust, like +60 or 601x something.

last resort contact ur alarm supplier.

U mean prepend or append the phone no with #? For eg, #012-2314567?

This post has been edited by echoesian: Feb 1 2018, 11:10 PM

Yup

Some alarm need full number with prefix to work.

I'm using a Paradox SP6000 with VDMP3

In the alarm, did u set the number as +60 (area code) (number)? My alarm won't send out sms or call if using 0 (area code) (number) format. Once I set with +60 (area code) (number) then ok.

I haven't tried that yet... will give it a try tomorrow. But where is the + sign, I did not see it on the keypad K10H

One thing is when I keep on testing, the siren is really loud and scare disturbing the neighbour, is that a way to temporary disable the siren?

This post has been edited by echoesian: Feb 5 2018, 12:23 AM

Unplug siren connector.

Where is the siren connector port located?

Check the siren wiring, from there can find it out?

I managed to get it dial out via a 4G router with telephone line connected to the RJ11 port. However it still cannot call out via the Maxis home fiber router RJ11 port. I guess maybe it is really due to the VoIP issue?

Hi , i saw a similar issue with my scenario ,but my alarm system can call out but I can't call in to activate / deactivate alarm during phone call. it only happen after port over from Unifi to Maxis . any advice ?

This post has been edited by nOnaM31014: Jan 16 2023, 06:01 PM