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 Nvidia Shield TV 2017

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poobalanc
post May 13 2021, 08:43 PM

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Guys, i was using Shield tv pro 2019. bought last year from amazon us.
it has stopped working. warranty expired. i can't turn it on anymore. i have searched all the resources available.
i have bought new PSU still not working. can anyone of you let me know what could be the issue? how do i fix it. it will be great help.
poobalanc
post May 15 2021, 09:52 AM

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QUOTE(juzmafia @ May 13 2021, 11:44 PM)
Was there any lighting strike at your area?
Does the green led blink even for a second when u turn on the psu?
Is the new & old psu get warm after a while?
Btw, where did u get the new socket? Direct from Nvidia?

If replaced PSU is functioning then i'm afraid nothing can be done. Maybe can ask electronic technician try to inspect the electronic components inside.
There is one in garage sales>> https://forum.lowyat.net/topic/4437612/all
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No bro. there wasnt lightning strike. its off itself while i was using it. i will check the thread you shared.
poobalanc
post May 15 2021, 03:29 PM

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QUOTE(jhleo1 @ May 15 2021, 01:57 PM)
Where you bought the PSU? Could be not compatible if not for NSTV.
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bought it from shopee. seller from china. i cant find the original psu.
contacted nvidia, they can send the new psu for free, but they only ship unti singapore. they dont cover malaysia.

poobalanc
post May 16 2021, 08:21 PM

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QUOTE(juzmafia @ May 15 2021, 05:39 PM)
Need to confirm that the new PSU is working or not..
Fyi, u can use 3rd party forwarder like buyandship to ship from US to Malaysia, will cost less than RM25 now & Nvidia allows doing that under user's own risk.
I did that previously for my STV PSU replacement.

Another thing, do note that the 2019 PSU can be used with all Shield TV generation except the tube version bcoz the PSU is built-in while the 2015/2017 PSU can only be used with Shield TV 2015 & 2017 due to differences in power cut-off value but for testing purpose u can still use both version of PSU.
If 2015/2017 PSU is used with STV 2019, it will cause random reboots especially when STV 2019 is in standby mode.

Here is how to differentiate both PSU:-
» Click to show Spoiler - click again to hide... «

The new & latest replacement Shield TV PSU will have the 'P' symbol which means the PSU is compatible for all Shield TV 2015/2017/2019(Pro).
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Thank you for the suggestion, i will contact Nvidia.

the PSU that i bought from shopee dont have the "P"
poobalanc
post May 16 2021, 08:22 PM

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QUOTE(SSJBen @ May 15 2021, 08:27 PM)
How peculiar.

Literally same thing happened to my Shield Pro yesterday, in middle of a movie (was watching Jackie 2016). It just auto shut off and can no longer be turned on anymore.
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I feel you bro!

 

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