Malindo also flying to taipei starting oct this year. Return around rm600

Anyone manage to book air Asia to Luang Prabang promo? Managed to get free seats I think for rm100 return. Going for 5 days

Going to there for 5 days. Finally direct flight instead of transit in bkk

hi guys, would like to seek your opinion. Has anyone of u successfully got the refund from air asia since the time is rescheduled. I received the email from them to give me options:

We sincerely apologize for the inconvenience caused, and would like to offer you the following service recovery options

1. Move flight: Change to a new travel date on the same route within 6 months from original flight date without additional cost and subject to seat availability; OR

2. Credit Account: Retain the value of your fare in a credit account for your future travel with AirAsia. The online Credit Account to be redeemed within 90 calendar days from the date of issue; OR

3. Refund: Obtain a full refund in the amount equivalent to your booking .


For me i would prefer option 3 full refund but how long does it takes? or perhaps option 2 should be the better one if faster since im going travel 5x or 6x per year anyway lol

May i know how did u fill in the form for the full refund? My previous credit card for payment was cancelled so I would like them to refund to my bank acc. Doable?

Booked surabaya return rm120 April 2019

For big member promo. I used bigpay card hence no processing fee

Any idea how to get the refund process? Tried askairasia but no response for few weeks

Its my change of plan and i would like to get refund for tax

Is check in air asia having problem?

Received flights cancellation via email as expected and i moved the flights to peak dates (public holiday) which make the purchase worth as usually public holiday tickets are more expensive. Besides this can elongate the validity if got cancelled we can choose to reschedule (possible more than 1 time?) again or just refund credit will do.

I checked via air asia website under credit account in website version not mobile

May i know what is this form for? I received also

Yeah i didnot fly AAX flight for Jeju as it was cancelled due to pandemic but i got it refunded via credit

This post has been edited by wyen: Mar 19 2021, 10:35 PM

2 QR codes with 2 doses vax are required

Any idea is big points can fluctuates like currency? Yesterday i saw 3000 points now its 2994 via air asia apps