AirAsia V5
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 Jul 24 2017, 12:00 PM
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#1
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Senior Member
3,812 posts Joined: Apr 2009 From: West Malaysia  
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any tips and trick when to do web check-in for better auto-seats-arrangement? travelling with spouse and a kid, didn't buy seats as quite expensive, try to save money
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Dec 10 2019, 09:29 AM
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#2
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Senior Member
3,812 posts Joined: Apr 2009 From: West Malaysia
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login AA > manage booking > stuck at loading.. happened to firefox and chrome.. been more than a week.. anyone encounter the same?
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Dec 10 2019, 09:33 AM
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#3
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Senior Member
3,812 posts Joined: Apr 2009 From: West Malaysia
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QUOTE(MR_alien @ Nov 25 2019, 10:45 AM) what do u mean by amend? still back to AVA virtual assistantdo u mean check in? i don't think the seat will change and the meal is not selectable for value pack u can ask here...real person - https://www.facebook.com/messages/t/AirAsiaSupport  liveChat gone? |
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Dec 12 2019, 11:10 AM
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#4
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Senior Member
3,812 posts Joined: Apr 2009 From: West Malaysia
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what is wrong with AA > Manage Booking, forever loading..
tried with chrome, IE, firefox.. same.. Attached thumbnail(s) 
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Dec 16 2019, 09:17 AM
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#5
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Senior Member
3,812 posts Joined: Apr 2009 From: West Malaysia
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question for scenario below:
3 passengers in one booking number, all already web-checked-in. luggage/baggage check-in tagged to passengerA. but passengerA last min cannot depart. can passengerB and C make use of the baggage check-in? |
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Dec 16 2019, 09:28 AM
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#6
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Senior Member
3,812 posts Joined: Apr 2009 From: West Malaysia
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QUOTE(tan_aniki @ Dec 16 2019, 09:23 AM) i think u better ask AA, i don't think people here can answer this type of scenario... hopeless to ask AA (virtual assistant is useless, and livechat is forever loading), unless u walk-in to klia2, or call the bloody expensive phone number.. |
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Dec 16 2019, 09:41 AM
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#7
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Senior Member
3,812 posts Joined: Apr 2009 From: West Malaysia
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QUOTE(tan_aniki @ Dec 16 2019, 09:40 AM) u can type live agent for real person as i said.. the live chat/agent... the page is forever loading.. waited from morning till evening (tried few days).. still no live agent..This post has been edited by spreeeee: Dec 16 2019, 09:44 AM Attached thumbnail(s) 
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Dec 16 2019, 10:02 AM
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#8
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Senior Member
3,812 posts Joined: Apr 2009 From: West Malaysia
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QUOTE(tan_aniki @ Dec 16 2019, 09:47 AM) try twitter, i think facebook also same with their website but twitter definitely answer by real person but need to wait for their reply.. cool thanks.. this is something new to try out..that day i also face same problem waiting for the live agent, said i need to wait for 10min and end up still need to wait for 10min after 10min... try this number: +603 2171 9222 Hope you can find the answers for your frequently asked questions. In the event this FAQ does not answer your enquiry, please call AirAsia's helpline at +603 2171 9222 or click on the following Contact AirAsia page for contact numbers of the Call Centre in your area. try this as well: +603 8660 0007 http://www.airasiax.com/ir_contacts.html |
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Dec 16 2019, 10:27 AM
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#9
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Senior Member
3,812 posts Joined: Apr 2009 From: West Malaysia
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QUOTE(spreeeee @ Dec 16 2019, 10:02 AM) cool thanks.. this is something new to try out.. +603 2171 9222> no dial tone, thus give up. +603 8660 0007 > it is only for Cruise Support and Pilot Support. Not for AirAsia booking matters. Trying Twitter now.. |
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Dec 16 2019, 11:16 AM
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#10
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Senior Member
3,812 posts Joined: Apr 2009 From: West Malaysia
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QUOTE(MR_alien @ Dec 16 2019, 11:08 AM) answer is NO loophole is.. assume passengerA will board in, thus web-check-in and document verified at counter.. dropped luggage to check in.. done and settle.. then passengerA doest not board in.. possible?baggage allowance is not transferable or usable if that person did not board This post has been edited by spreeeee: Dec 16 2019, 11:16 AM |
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Dec 16 2019, 01:48 PM
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#11
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Senior Member
3,812 posts Joined: Apr 2009 From: West Malaysia
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QUOTE(tan_aniki @ Dec 16 2019, 10:28 AM) maybe can call to KLIA2 and they direct to AA CS? was put on hold for 30minutes, gave up.+603 8777 7000 http://klia2.com.my/contact.htm KLIA2 Information Counters Contact: 603 - 8778 5540 603 - 8778 5541 603 - 8778 5542 General Line: 603 - 8778 5000 (24 hrs daily) |
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Dec 16 2019, 01:55 PM
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#12
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Senior Member
3,812 posts Joined: Apr 2009 From: West Malaysia
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QUOTE(MR_alien @ Dec 16 2019, 11:18 AM) not possible thanks.. twitted AA support, they also claimed the same.they'd be screaming passenger A's name on loud speaker because already check in and document verified at the end, all the luggage that is checked in with that itinerary will be taken out i now have another problem.. i asked them how to change flight date for one of the passenger, and they asked to go Manage Booking to Split Booking, problem since last weeks.. when click Manage Booking, it is waiting forever.. today still the same, tried with firefox/chrome/IE tried AA app, no problem on Manage Booking, but no option for Split Booking.. |
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Dec 16 2019, 02:22 PM
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#13
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Senior Member
3,812 posts Joined: Apr 2009 From: West Malaysia
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QUOTE(MR_alien @ Dec 16 2019, 02:15 PM) try using VPN tried as well.. i'm vpn-ing to UKto either japan or korea u should be able to make it into the booking page |
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Dec 16 2019, 02:56 PM
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#14
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Senior Member
3,812 posts Joined: Apr 2009 From: West Malaysia
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QUOTE(MR_alien @ Dec 16 2019, 02:54 PM) i can get in when connected to japan cool.. i used urban vpn.. connect to japan.. wow- managebooking ok now!the whole site looks normal AF..everything loads  but still cannot find Split Booking.. This post has been edited by spreeeee: Dec 16 2019, 03:05 PM |
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Dec 16 2019, 03:24 PM
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#15
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Senior Member
3,812 posts Joined: Apr 2009 From: West Malaysia
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QUOTE(MR_alien @ Dec 16 2019, 03:09 PM) i'm not sure in what condition split booking will appear and not hmm.. weird.. after few refreshed.. i now see Split Booking..my upcoming flight can split it's under flight details of "manage booking" |
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Dec 16 2019, 03:29 PM
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#16
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Senior Member
3,812 posts Joined: Apr 2009 From: West Malaysia
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QUOTE(MR_alien @ Dec 16 2019, 03:09 PM) i'm not sure in what condition split booking will appear and not when click Split Booking, it is then brought to the same loading-forever-page though vpn still connected to japan, can u try yours too? my upcoming flight can split it's under flight details of "manage booking"  |
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Dec 16 2019, 03:33 PM
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#17
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Senior Member
3,812 posts Joined: Apr 2009 From: West Malaysia
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QUOTE(MR_alien @ Dec 16 2019, 03:30 PM) no one can test that for u lol.. click only.. not yet till Approve/Accept stage.. no turning back if any of us click that  |
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Dec 16 2019, 04:01 PM
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#18
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Senior Member
3,812 posts Joined: Apr 2009 From: West Malaysia
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QUOTE(tan_aniki @ Dec 16 2019, 03:05 PM) only for android smartphone?any windows based, or ios? |
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Jun 22 2020, 09:52 AM
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#19
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Senior Member
3,812 posts Joined: Apr 2009 From: West Malaysia
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anyone has issue loading Credit Account page, it is loading forever? been trying for months.
tried in chrome, firefox, ie, safari. Attached thumbnail(s) 
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Nov 20 2020, 09:37 AM
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#20
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Senior Member
3,812 posts Joined: Apr 2009 From: West Malaysia
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anyone has issue (or only me), whenever logged in, then go My Credit Account, the page is loading forever; same goes to App.
tried with few different browser too. |
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