QUOTE(labtec @ Apr 26 2017, 11:14 PM)
AirAsia V5
AirAsia V5
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Apr 30 2017, 08:21 PM
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#1
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Junior Member
298 posts Joined: Oct 2008 |
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Feb 4 2018, 06:09 PM
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#2
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Junior Member
298 posts Joined: Oct 2008 |
Return ticket from KL to Sihanoukville, RM177.10
QUOTE(Pimplepopper @ Jan 28 2018, 02:32 PM) |
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Jul 14 2018, 05:19 PM
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Junior Member
298 posts Joined: Oct 2008 |
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Oct 17 2018, 04:07 PM
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Junior Member
298 posts Joined: Oct 2008 |
All changes will be reflected in your travel itinerary...
Can check online by login in your account QUOTE(TOMEI-R @ Oct 15 2018, 10:10 PM) |
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Jan 10 2019, 09:12 PM
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Junior Member
298 posts Joined: Oct 2008 |
When I bought return ticket from A to B from Airasia but no show(skip for first sector) for A to B, can I use the same ticket when going back from B to A?
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Apr 18 2019, 10:08 PM
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Junior Member
298 posts Joined: Oct 2008 |
yes....fly more
QUOTE(victorsoo @ Apr 18 2019, 06:09 PM) |
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Apr 20 2019, 09:58 AM
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298 posts Joined: Oct 2008 |
Where to get the list of destination with price?
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Dec 18 2019, 10:37 PM
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Junior Member
298 posts Joined: Oct 2008 |
Now Still can lodge complaint to Mavcom? I read the news the Govt going to merge them
QUOTE(tan_aniki @ Dec 18 2019, 05:02 PM) Before i complain to Mavcom: Dear Sir/Madam, Regarding the processing fee which you contacted us previously, after the further check, our announcement was as below. After 22nd September 2019 at 0001 hours (GMT+ 8), there will be no processing fee applied for new bookings made via AirAsia.com and AirAsia mobile app. This applies to flights to and from Malaysia except for international Fly-Thru transiting in Malaysia. This means that the point of origin and/or destination must be Malaysia. Therefore, for your case, we are sorry to inform you that the no processing fee will be refunded. Best regards, Hiroko Customer Happiness, AirAsia After i complain to Mavcom: Greetings from AirAsia! This is regarding your case: MAVCOM-XXXXXX-XX-XX We are pleased to inform you that we will refund the processing fee amount MYR128 in booking XXXXXX. Please allow some time for the bank to process your refund request. The amount will be credited to the original mode of payment made during the booking transaction. It may take approximately 10-15 calendar days for the banks process to complete. Thank you for your patience and kind understanding. Regards, Maryam Customer Happiness AirAsia So for those who bought their air tickets before 22nd September 2019 with the processing fee charged and travel after 22nd September 2019, should get back the processing fee refund as well. Hope this will initiate people to get back more processing fee refund from AA. |
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Feb 29 2020, 11:43 AM
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#9
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Junior Member
298 posts Joined: Oct 2008 |
Got Unlimited offer!
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Feb 29 2020, 03:24 PM
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Junior Member
298 posts Joined: Oct 2008 |
can travel until next year...Virus expected to slow down once Summer kick in
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Mar 19 2020, 09:51 AM
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Junior Member
298 posts Joined: Oct 2008 |
how to get into Live chat?.....forever in waiting or buzy
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Mar 29 2020, 11:27 AM
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Junior Member
298 posts Joined: Oct 2008 |
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May 7 2020, 09:36 AM
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#13
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Junior Member
298 posts Joined: Oct 2008 |
Now the credit refund valid for 2 years...
I'm happy to get this than harassing the Ms.AVA or CS live |
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May 9 2020, 08:46 AM
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Junior Member
298 posts Joined: Oct 2008 |
SEPANG, 6 May 2020 - AirAsia guests can now take advantage of an extended Credit Account validity period of up to 730 days (2 years), on top of an unlimited flight change option.
Guests with existing flight bookings made on or before 17 April 2020 with a departure date between 23 March and 30 June 2020 can now choose from the following flexibility options: Unlimited flight change: Change to any new travel date before 31 October 2020 on the same route for an unlimited number of times without any additional cost subject to seat availability; OR Credit account: Retain the value of the flight booking in the guest’s AirAsia BIG Member account for future travel with AirAsia to be redeemed within 730 calendar days (2 years)[U] from the issuance date. The travel date of the new booking can fall on any date within the published flight schedule on airasia.com. Eligible guests can refer to the COVID-19 Guide for the step-by-step instructions of using the airline’s AI chatbot AVA on support.airasia.com or airasia.com to make their selection immediately. more info at QUOTE https://newsroom.airasia.com/news/covid19-travel-advisory-update QUOTE(MGM @ May 7 2020, 10:25 AM) |
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May 9 2020, 05:22 PM
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Junior Member
298 posts Joined: Oct 2008 |
Yes...better ask before few days from departure so your Credit refund has longer validity
QUOTE(MGM @ May 9 2020, 09:07 AM) I have 3 flights that fit this condition and given refund credit of 365 days only on & b4 6-May-2020. Guests with existing flight bookings made on or before 17 April 2020 with a departure date between 23 March and 30 June 2020 can now choose from the following flexibility options: So it doesnt pay to do it earlier. |
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