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 AirAsia V5

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alantanblog
post Apr 30 2017, 08:21 PM

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Remember to ask refund for the Airport Tax paid

QUOTE(labtec @ Apr 26 2017, 11:14 PM)
may i know will airasia fine you if you have online check in but never show up?
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alantanblog
post Feb 4 2018, 06:09 PM

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Return ticket from KL to Sihanoukville, RM177.10

QUOTE(Pimplepopper @ Jan 28 2018, 02:32 PM)
Guys. How much was the cheapest ticket price to and fro for Thailand, Laos, Cambodia ,Myanmar u have ever bought from airasia?

Just want to do comparison and get the average standard price to be paid. Thank u guys
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alantanblog
post Jul 14 2018, 05:19 PM

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Next zero fare is around September

However Zero fare is only for selected destination which is determined by AirAsia

QUOTE(chrischiang @ Jul 12 2018, 08:55 PM)
anyone know approximately when will be the next zero fare? eyeing on lombok...
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alantanblog
post Oct 17 2018, 04:07 PM

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All changes will be reflected in your travel itinerary...

Can check online by login in your account

QUOTE(TOMEI-R @ Oct 15 2018, 10:10 PM)
Any one of you have experience of AA changing your flight times but failed to inform you either by email or calling you? My flight time was changed without informing me and though its months later, they still need to inform me right?
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alantanblog
post Jan 10 2019, 09:12 PM

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When I bought return ticket from A to B from Airasia but no show(skip for first sector) for A to B, can I use the same ticket when going back from B to A?
alantanblog
post Apr 18 2019, 10:08 PM

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yes....fly more

QUOTE(victorsoo @ Apr 18 2019, 06:09 PM)
alantanblog
post Apr 20 2019, 09:58 AM

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Where to get the list of destination with price?
alantanblog
post Dec 18 2019, 10:37 PM

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Now Still can lodge complaint to Mavcom? I read the news the Govt going to merge them

QUOTE(tan_aniki @ Dec 18 2019, 05:02 PM)
Before i complain to Mavcom:

Dear Sir/Madam,

Regarding the processing fee which you contacted us previously, after the further check, our announcement was as below.

After 22nd September 2019 at 0001 hours (GMT+ 8), there will be no processing fee applied for new bookings made via AirAsia.com and AirAsia mobile app.

This applies to flights to and from Malaysia except for international Fly-Thru transiting in Malaysia. This means that the point of origin and/or destination must be Malaysia.

Therefore, for your case, we are sorry to inform you that the no processing fee will be refunded.

Best regards,
Hiroko
Customer Happiness, AirAsia

After i complain to Mavcom:

Greetings from AirAsia!

This is regarding your case: MAVCOM-XXXXXX-XX-XX

We are pleased to inform you that we will refund the processing fee amount MYR128 in booking XXXXXX.

Please allow some time for the bank to process your refund request. The amount will be credited to the original mode of payment made during the booking transaction. It may take approximately 10-15 calendar days for the banks process to complete.

Thank you for your patience and kind understanding.

Regards,
Maryam
Customer Happiness
AirAsia
So for those who bought their air tickets before 22nd September 2019 with the processing fee charged and travel after 22nd September 2019, should get back the processing fee refund as well.
Hope this will initiate people to get back more processing fee refund from AA.

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alantanblog
post Feb 29 2020, 11:43 AM

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Got Unlimited offer!
alantanblog
post Feb 29 2020, 03:24 PM

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can travel until next year...Virus expected to slow down once Summer kick in
alantanblog
post Mar 19 2020, 09:51 AM

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how to get into Live chat?.....forever in waiting or buzy
alantanblog
post Mar 29 2020, 11:27 AM

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user posted image
alantanblog
post May 7 2020, 09:36 AM

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Now the credit refund valid for 2 years...

I'm happy to get this than harassing the Ms.AVA or CS live
alantanblog
post May 9 2020, 08:46 AM

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SEPANG, 6 May 2020 - AirAsia guests can now take advantage of an extended Credit Account validity period of up to 730 days (2 years), on top of an unlimited flight change option.

Guests with existing flight bookings made on or before 17 April 2020 with a departure date between 23 March and 30 June 2020 can now choose from the following flexibility options:

Unlimited flight change: Change to any new travel date before 31 October 2020 on the same route for an unlimited number of times without any additional cost subject to seat availability; OR

Credit account: Retain the value of the flight booking in the guest’s AirAsia BIG Member account for future travel with AirAsia to be redeemed within 730 calendar days (2 years)[U] from the issuance date. The travel date of the new booking can fall on any date within the published flight schedule on airasia.com.

Eligible guests can refer to the COVID-19 Guide for the step-by-step instructions of using the airline’s AI chatbot AVA on support.airasia.com or airasia.com to make their selection immediately.

more info at
QUOTE
https://newsroom.airasia.com/news/covid19-travel-advisory-update



QUOTE(MGM @ May 7 2020, 10:25 AM)
Including those refunded to credit earlier in April 2020?
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alantanblog
post May 9 2020, 05:22 PM

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Yes...better ask before few days from departure so your Credit refund has longer validity

QUOTE(MGM @ May 9 2020, 09:07 AM)
I have 3 flights that fit this condition and given refund credit of 365 days only on & b4 6-May-2020.
Guests with existing flight bookings made on or before 17 April 2020 with a departure date between 23 March and 30 June 2020 can now choose from the following flexibility options:
So it doesnt pay to do it earlier.
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