Sep 17 2016, 12:42 AM
I need an urgent reply. I bought four return tickets for domestic flight and checked in yesterday, both for going and return. Today I received a call that two of them decided to bring their baggage in cargo, when we had agreed to carry them in the passanger seats before.
Is it possible for them to put the luggage in the cargo after I checked in our tickets early? They don't mind paying as our flight is on this coming Wednesday.
It would be nice for one to explain the procedure as I'm not really familiar with AirAsia.
Thank you!
QUOTE
Unchecked Baggage: Passengers (except infants) are allowed two (2) items of baggage to be carried on board. The items of baggage may be a combination of any two of the following: cabin bag or a laptop bag or a handbag. The cabin bag shall not exceed the dimensions of 56cm X 36cm X 23cm and must not weigh more than 7kg. The cabin bag must fit under the seat in front of you or in an enclosed storage compartment in the cabin. Items determined by us to be of excessive weight or size or of an offensive nature will not be permitted on board and passengers are advised to check in such items as Checked Baggage at the Airport Check-in counters in accordance with Article 8.5, failing which, we reserve the right to check in such items as Checked Baggage upon boarding subject to gate baggage fee payable at the boarding gate (please refer to our Fee Schedule).
So, is it possible to check baggage on counter after online check in?
This post has been edited by MapleSyrup77: Sep 17 2016, 01:48 AM
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