Guys I need some help here regarding lazada seller centre. They are not updating my order status and it stucks at “ready to ship” since 9/1/2018 which means I cannot get the fund unless they update it to delivered. Even the buyer received the item already on 12/1/2018. I’ve contacted the support through live chat 3 times on this issue and they keep making empty promises saying the status will be updated in 2-3 days or so but nothing just happened. I’ve googled and found someone else get their payment delayed for few months and some even refunded to buyer. Anyone else has experience on this?